Field Collection Executive

A Collection Field Executive is primarily responsible for visiting clients or customers in their local area to recover overdue payments, outstanding EMIs, or uncollected debts. This role requires extensive local travel, strong negotiation skills, and maintaining compliance with debt collection regulations.This comprehensive job description template is tailored for roles in the financial and lending sectors across Hyderabad.Core ResponsibilitiesField Visits & Recovery: Travel to customer locations across the designated region to follow up on overdue bills and collect outstanding payments or EMIs.Negotiation & Counseling: Negotiate mutually agreeable payment plans, settlements, or timelines with defaulters while maintaining a professional and firm demeanor.Digital Literacy: Educate and assist customers in utilizing digital payment methods (e.g., UPI, banking apps) to clear their dues and build a healthy credit score.Documentation & Reporting: Maintain accurate, real-time records of all field visits, customer interactions, and cash or digital receipts.