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Rashtrapati Bhavan

Khandsa Village Fob Gurgaon

Job Description

*Position: Senior Executive – Quality Management System (QMS)*

Department: Quality Assurance (QMS)

Industry: Automotive Fasteners Manufacturing

Location: Gurugram

Reports To: Head - Quality / Plant Head

Job Summary

We are looking for an experienced Senior Executive - QMS with strong knowledge of IATF 16949, ISO 9001, and Maruti Suzuki Vendor System Audit (VSA) requirements. The candidate will be responsible for maintaining the Quality Management System, ensuring compliance with customer-specific requirements, coordinating internal and external audits, and driving continual improvement across the organization.

Experience

Minimum 5-8 years’ experience in Automotive Manufacturing.
At least 3-5 years’ experience in QMS in an IATF 16949 certified company.
Experience in Fastener / Cold Forging / Auto Component industry will be preferred.
Hands-on experience in Maruti Suzuki VSA, customer audits, certification audits, and process compliance.
Key Responsibilities

QMS Management

Maintain and improve the Quality Management System as per IATF 16949 requirements.
Ensure all departments comply with documented procedures.
Control and maintain Quality Manuals, SOPs, Work Instructions, Formats and Records.
Maintain document revision control and document distribution.
Ensure effective implementation of Quality Policies and Objectives.
Audit Management

Plan and conduct Internal Audits as per annual audit schedule.
Coordinate Third Party Certification Audits.
Coordinate Customer Audits.
Prepare departments before audits.
Ensure timely closure of Audit Non-Conformities (NCs).
Verify effectiveness of corrective actions.
Maruti Suzuki VSA

Thorough understanding of Maruti Suzuki Vendor System Audit (VSA) requirements.
Prepare plant for VSA audits.
Conduct periodic VSA gap assessments.
Monitor compliance against VSA checklist.
Coordinate with all departments for VSA score improvement.
Ensure closure of VSA observations within timelines.
IATF 16949 Compliance

Good knowledge and implementation of:

APQP
PPAP
FMEA
Control Plan
MSA
SPC
Layered Process Audit (LPA)
Risk Management
Change Management
Product Safety
Contingency Planning
Traceability
Calibration System
Customer Specific Requirements (CSR)
Management System Activities

Organize Management Review Meetings (MRM).
Prepare KPI presentations.
Monitor Quality Objectives.
Prepare monthly QMS reports.
Track customer complaints and system corrective actions.
Maintain records for continual improvement activities.
Corrective & Preventive Actions

Lead Root Cause Analysis using:
8D
Why-Why Analysis
Fishbone Diagram
Pareto Analysis
Monitor CAPA implementation.
Verify effectiveness of corrective actions.
Training

Conduct QMS awareness training.
Train employees on IATF requirements.
Conduct induction training related to Quality Systems.
Develop annual QMS training plan.
Documentation

Maintain and control:

Procedures
SOPs
Work Instructions
Formats
Master Lists
Records
Quality Objectives
Risk Registers
Audit Reports
Management Review Records
Customer & Supplier Compliance

Support customer audits.
Coordinate customer documentation.
Support supplier system audits wherever required.
Ensure customer-specific requirements are implemented.
Skills Required

Excellent knowledge of IATF 16949.
Strong understanding of Maruti VSA requirements.
Good knowledge of ISO 9001.
Hands-on experience in Internal Audits.
Good analytical and problem-solving skills.
Strong documentation and report preparation skills.
Good communication and coordination abilities.
Proficiency in MS Excel, Word and PowerPoint.
Preferred Qualifications

Bachelor’s degree in mechanical / production / industrial engineering or equivalent.
Lead Auditor/Internal Auditor certification in IATF 16949 preferred.
Knowledge of Automotive Core Tools.
Experience in automotive OEM customer audits.
Key Performance Indicators (KPIs)

Successful completion of Internal Audit Plan.
Timely closure of Audit NCs.
Customer Audit performance.
Maruti VSA score improvement.
Zero major findings during Certification Audits.
On-time document revision and control.
Timely Management Review Meetings.
CAPA closure within target timelines.
Employee QMS training completion.
Compliance with Customer Specific Requirements.
Preferred Candidate Profile

Self-driven and disciplined professional.
Strong leadership and coordination skills.
Ability to work under audit pressure.
Attention to detail and systematic approach.
Positive attitude with a continuous improvement mindset.
Able to coordinate effectively with Production, Maintenance, Stores, Purchase, HR, and Quality teams.

This JD is tailored for an automotive fastener manufacturing company supplying to OEMs such as Maruti Suzuki, Hero MotoCorp, Honda, Tata Motors, Mahindra, and Ashok Leyland, where strict adherence to IATF 16949 and customer-specific audit requirements is essential.


Quality Managment Executive-Manufacturing Industry

Noida Sector 81

The Testing Engineer / Sr. Testing Engineer (Electronics & Electrical Department) role involves testing electrical and electronic products to ensure they meet required standards and safety regulations.

Job Responsibilities Explained
1. Conduct Testing of Products
Perform electrical, safety, and performance tests on products.
Verify that products comply with Indian and international standards.
Use testing instruments and laboratory equipment accurately.
2. Work on Standards (IS 13252, IS 616, IS 62368)
Test products according to specific BIS standards:
IS 13252 – Safety requirements for IT and electronic equipment.
IS 616 – Safety requirements for audio/video equipment.
IS 62368 – Safety standard for audio, video, information, and communication technology equipment.
Ensure products meet all required parameters of these standards.
3. Analyze Test Results and Prepare Reports
Record test observations and measurements.
Analyze whether the product passes or fails.
Prepare detailed technical reports for clients and certification authorities.
4. Stay Updated with BIS/NABL/TEC Regulations
Monitor updates in:
BIS (Bureau of Indian Standards)
NABL (National Accreditation Board for Testing and Calibration Laboratories)
TEC (Telecommunication Engineering Centre)
Follow the latest testing procedures and compliance requirements.
5. Maintain ISO/IEC 17025 Laboratory Practices
Follow laboratory quality management procedures.
Ensure proper documentation, calibration records, and test traceability.
Support audits and accreditation activities.
6. Operate and Maintain Testing Equipment
Handle instruments such as:
Multimeters
Oscilloscopes
Power analyzers
Safety test equipment
Environmental test equipment
Report equipment issues and ensure proper calibration.

Skills Required
Diploma/B.Tech/B.E. in Electrical or Electronics Engineering.
Knowledge of electrical and electronics fundamentals.
Understanding of BIS, NABL, TEC, and ISO/IEC 17025 requirements.
Ability to prepare technical reports and use testing instruments.
Attention to detail and analytical skills.


Test Engineer

Chakkalakkal

Elavoor

Key Roles & ResponsibilitiesConduct field visits to follow up with customers for recovery of overdue payments.
Maintain fair collection practices in line with company SOPs, legal norms, and RBI guidelines.
Perform field duties within regulated working hours (8:00 AM – 7:00 PM) with sincerity and integrity.
Update customer feedback, repayment status, and new information on the company app.
Achieve weekly and monthly collection targets.
Report on-ground challenges promptly to the Field Collection Manager.
Handle assigned personal loan EMI overdue accounts and ensure timely collections.
Generate and follow-up on PTP (Promise to Pay) commitments and ensure timely conversion.
Guide customers for digital repayment through UPI, payment links, auto-debit mandates, etc.
Handle bounced EMI cases and re-initiate follow-ups.
Update customer conversations, remarks, and payment status in CRM on a daily basis.
Coordinate with internal teams for dispute resolution and repayment-related queries.
Escalate high-risk, repeated defaulters, or sensitive cases to senior management.
Ensure strict compliance with RBI Fair Practices Code, recovery guidelines, and data privacy norms.

Preferred Experience
Experience in Personal Loan / NBFC / Bank / Fintech Collections.
Knowledge of bucket handling (1–30, 31–60, 61–90, 90+ DPD).
Experience in soft collection, early bucket recovery, and repayment counselling preferred.



Collection Officer

Gnanapuram

Madhurawada

Roles and Responsibilities
●Follow-up with customers for recovery of overdue amounts through field visits to customer’s addresses
 ●Maintain fair collection practices while dealing with customers, adhering to the code of conduct &amp; legal
 guidelines, by the SOPs provided by the company
 ●Start timely field visits in the morning and adhere to regulated timelines of 8AM- 7PM, performing the
 duty with utmost sincerity, dedication &amp; integrity
 ●Ensure genuine and timely feedback is filled on App for each case, and update any new customer
 information on the App
 ●Ensure that the weekly/monthly collection target is met
 ●Update the status of repayments and raise any on-ground issues to the field collection manager in a
 timely and cordial manner
Eligibility Criteria
●Graduate/Undergraduate anyone can apply
 ●1-5 years of experience in Field sales/Recovery (Loan/Finance(BFSI)only).No Fresher
 ●Fluent and proficient in communication in the local language
 ●Take responsibility of effectiveness and timely completion of work
 ●Understanding of the Loan process and documents as informed in training
 ●Planning, organizing, and time management skills along with the ability to prioritize tasks/visits
Mandate Keyskills
Gender: Male
 Age: Below 38 years
 Android smartphone is mandate. no ios/windows smartphone
 Own two-wheeler along with valid driver’s license
 Document proof of highest educational qualification
 Document proof of previous company- payslips/ offer letter / relieving letter/ ID card
 Candidate should be from required pincodes/ must be a localite.
 Previous experience: Loan collections experience is preferred, or min. 1 year of on-field experience that includes negotiation/ sales (Ex: Insurance/credit card field sales or other roles). Roles like Delivery boy etc. are not allowed as they do
 not have negotiation skills.


Collection Officer/ Specialist

Sharma Colony

Roda Road

Key Roles & Responsibilities
Conduct field visits to follow up with customers for recovery of overdue payments.
Maintain fair collection practices in line with company SOPs, legal norms, and RBI guidelines.
Perform field duties within regulated working hours (8:00 AM – 7:00 PM) with sincerity and integrity.
Update customer feedback, repayment status, and new information on the company app.
Achieve weekly and monthly collection targets.
Report on-ground challenges promptly to the Field Collection Manager.
Handle assigned personal loan EMI overdue accounts and ensure timely collections.
Generate and follow-up on PTP (Promise to Pay) commitments and ensure timely conversion.
Guide customers for digital repayment through UPI, payment links, auto-debit mandates, etc.
Handle bounced EMI cases and re-initiate follow-ups.
Update customer conversations, remarks, and payment status in CRM on a daily basis.
Coordinate with internal teams for dispute resolution and repayment-related queries.
Escalate high-risk, repeated defaulters, or sensitive cases to senior management.
Ensure strict compliance with RBI Fair Practices Code, recovery guidelines, and data privacy norms.
Preferred Experience
Experience in Personal Loan / NBFC / Bank / Fintech Collections.
Knowledge of bucket handling (1–30, 31–60, 61–90, 90+ DPD).
Experience in soft collection, early bucket recovery, and repayment counselling preferred.
Key Performance Indicators (KPIs)
EMI Collection Target Achievement (%)
PTP Conversion Rate
Calling Productivity & Connect Ratio
Resolution & Recovery Rate
Reduction in Overdue Portfolio


Field Collection Executive

Nagla Jhanda

Bizopuri

Debt Collection Specialist

Janak Puri West

🔑 Core Roles of a Lead Generation Executive
1. Prospect Identification & Research
Research potential clients using databases, LinkedIn, and industry platforms.
Build and maintain target lists aligned with the company’s Ideal Customer Profile (ICP).
Analyze market trends and competitor activities to spot new opportunities.

2. Outreach & Engagement
Execute outbound campaigns (cold calls, emails, LinkedIn outreach, social media).
Manage inbound leads from website forms, events, or content downloads.
Craft personalized communication to increase response and conversion rates.



International Lead Generation Executive

A C Guards

Kismatpur

Collection Executive / Officer

Alpha 1 Greater Noida

Key Roles & Responsibilities

Conduct field visits to follow up with customers for recovery of overdue payments.

Maintain fair collection practices in line with company SOPs, legal norms, and RBI guidelines.

Perform field duties within regulated working hours (8:00 AM – 7:00 PM) with sincerity and integrity.

Update customer feedback, repayment status, and new information on the company app.

Achieve weekly and monthly collection targets.

Report on-ground challenges promptly to the Field Collection Manager.

Handle assigned personal loan EMI overdue accounts and ensure timely collections.

Generate and follow-up on PTP (Promise to Pay) commitments and ensure timely conversion.

Guide customers for digital repayment through UPI, payment links, auto-debit mandates, etc.

Handle bounced EMI cases and re-initiate follow-ups.

Update customer conversations, remarks, and payment status in CRM on a daily basis.

Coordinate with internal teams for dispute resolution and repayment-related queries.

Escalate high-risk, repeated defaulters, or sensitive cases to senior management.

Ensure strict compliance with RBI Fair Practices Code, recovery guidelines, and data privacy norms.

Preferred Experience

Experience in Personal Loan / NBFC / Bank / Fintech Collections.

Knowledge of bucket handling (1–30, 31–60, 61–90, 90+ DPD).

Experience in soft collection, early bucket recovery, and repayment counselling preferred.

Key Performance Indicators (KPIs)

EMI Collection Target Achievement (%)

PTP Conversion Rate

Calling Productivity & Connect Ratio

Resolution & Recovery Rate

Reduction in Overdue Portfolio


Mercurim

Panaji (Panjim, Pangim)

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Career Job Solution Jobs - 10 Verified Vacancies

Quality Managment Executive-Manufacturing Industry

Test Engineer

Collection Officer

Collection Officer/ Specialist

Field Collection Executive

Debt Collection Specialist

International Lead Generation Executive

Collection Executive / Officer

Collection Executive / Officer

Collection Executive / Officer