Trainee Floor Manager

Restaurant Operations

Manage day-to-day restaurant operations and ensure smooth shift execution.

Ensure adherence to McDonald's operational standards and procedures.

Monitor restaurant readiness, cleanliness and equipment maintenance.

Ensure timely execution of opening, peak and closing activities.

Customer Experience

Deliver excellent customer service and hospitality.

Ensure quick and accurate order delivery.

Handle customer feedback and complaints effectively.

Maintain high standards of customer satisfaction.

Food Safety & Quality

Ensure compliance with food safety, hygiene and sanitation standards.

Maintain product quality, freshness and food preparation standards.

Conduct regular quality and operational checks.

People Management

Lead, motivate and develop restaurant crew members.

Support team training, coaching and performance development.

Ensure proper manpower deployment and shift management.

Build a positive and productive team environment.

Business Performance

Drive sales growth and achieve restaurant business targets.

Monitor key business parameters and operational KPIs.

Focus on improving service speed, productivity and customer satisfaction.

Support promotional activities and local store marketing initiatives