Back Office Executive

We are looking for a Back Office Executive to join our team in Surat. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to handle customer calls, lead follow-ups, sales activities, and day-to-day back-office work.

Key Responsibilities

• Follow up with potential and existing customers.
• Handle incoming and outgoing customer calls.
• Generate, manage, and follow up on sales leads.
• Communicate with customers professionally and provide relevant information.
• Maintain customer, lead, and sales records.
• Perform basic computer, data-entry, and documentation work.
• Prepare and maintain daily reports and records.
• Coordinate with the sales and internal team for daily activities.
• Handle customer queries and ensure timely follow-ups.
• Assist with routine back-office administrative tasks.
• Update customer information and lead status in records/software.
• Work toward achieving assigned sales and follow-up targets.

Requirements

• Female candidates only
• 12th Pass / 12th Fail / Any Graduate can apply.
• 1 year of telesales, telecalling, back-office, or customer-handling experience preferred.
• Basic computer knowledge is required.
• Good verbal communication and interpersonal skills.
• Good customer-handling and follow-up skills.
• Basic knowledge of MS Office / Excel will be an advantage.
• Ability to maintain accurate records and documentation.
• Candidates should be comfortable working on Sundays.
• Positive attitude and willingness to learn.