Granite World

Customer Relationship Manager

Granite World
Lal Pur, Raipur
₹15,000 - ₹25,000 monthly*

Fixed

₹15,000 - ₹20,000

Average Incentives*

₹5,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Basic EnglishBasic English

Job highlights

33 applicants

33 applicants

Benefits include:  PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Key Responsibilities:

  • Greet and welcome all walk-in customers professionally.
  • Collect and record customer details, including name and contact number.
  • Guide and escort customers to the appropriate department or division.
  • Manage and follow up on all incoming leads and data.
  • Enter and update customer information accurately in the system.
  • Handle leads generated through social media and scouting channels.
  • Ensure timely follow-ups to improve customer conversion and satisfaction.
  • Develop and execute customer engagement and retention campaigns.
  • Analyze customer purchase behavior and generate actionable insights.
  • Monitor customer feedback and resolve escalations efficiently

Job role

Work location
Work locationPOSSH TOWN – A HOME DECOR MALL IN RAIPUR, Dhamtari Road, near NH MMI HOSPITAL, Pachpedi Naka, Raipur, Chhattisgarh, India Lal Pur, Raipur
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryAdmin
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsLead Generation, Good Communication Skills, Customer management, Data management, Follow up
English level
English levelBasic English
Age limit
Age limit25 - 60 years
Gender
GenderAny gender

About company

Name
NameGranite World
Address
AddressPOSSH TOWN – A HOME DECOR MALL IN RAIPUR, Dhamtari Road, near NH MMI HOSPITAL, Pachpedi Naka, Raipur, Chhattisgarh, India Lal Pur, Raipur
Job posted by Granite World

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You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Raipur to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Raipur at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 Oct 2026. For more details, download apna app and find Full Time jobs in Raipur . Through apna, you can find jobs in 64 cities across India. Join NOW!