Telecaller

TELECALLER / TELESALES EXECUTIVECompany: Holybasil Ayurveda Products Pvt. Ltd.

Department: Sales & Business Development

Employment Type: Full-Time

Experience: 0–2 Years

Location: Sector 69 Noida 

About the CompanyHolybasil Ayurveda Products Pvt. Ltd. is an Ayurveda and wellness products company focused on developing and supplying quality herbal and Ayurvedic products for domestic and international markets.

Job SummaryWe are looking for a confident and enthusiastic Telecaller / Telesales Executive to join our Sales & Business Development team.

The candidate will be responsible for making outbound calls, generating and qualifying leads, introducing Holybasil products, following up with potential customers, and supporting the sales team in converting enquiries into business opportunities.

• Key ResponsibilitiesMake outbound calls to potential customers, dealers, distributors, retailers and business prospects.
• Introduce and explain Holybasil Ayurveda products, product range and business opportunities.
• Generate new leads through calling and follow up on existing enquiries.
• Understand customer requirements and identify genuine business opportunities.
• Follow up regularly with interested prospects through calls and WhatsApp.
• Handle basic customer queries regarding products, pricing, MOQ and availability.
• Qualify leads and forward potential customers to the concerned sales team.
• Maintain accurate records of calls, customer details, requirements and follow-ups.
• Update lead status and daily calling activities in Excel/CRM/company records.
• Maintain proper follow-up until the lead reaches a clear outcome.
• Achieve daily calling and monthly lead-generation/sales-support targets.
• Coordinate with the sales team for quotations, samples, orders and further customer communication.
• Maintain professional and polite communication with all customers and prospects.
• Collect customer feedback and share important market information with the reporting manager.
• Required SkillsExcellent verbal communication and convincing skills.
• Good Hindi and basic-to-good English communication.
• Confident and comfortable speaking with new customers over the phone.
• Good listening and customer-handling skills.
• Ability to explain products clearly.
• Good follow-up discipline.
• Basic knowledge of MS Excel / Google Sheets / computer.
• Target-oriented and positive attitude.
• Ability to handle rejection professionally.
• Prior experience in telecalling, telesales, FMCG, Ayurveda, healthcare or B2B sales will be an advantage.

Qualification12th Pass / Graduate

Freshers with good communication skills can also apply.

• Key Performance Indicators (KPIs)Daily outbound calls
• Qualified leads generated
• Follow-up completion
• Customer enquiries generated
• Appointments / sales opportunities created
• Lead-to-order conversion
• Monthly target achievement
• Accuracy of customer and lead records

Salary & IncentivesSalary: ₹[Salary Range] per month

Incentives: Performance-based incentives on achieving defined targets.

• Why Join Holybasil?Opportunity to work in the growing Ayurveda & wellness industry.
• Sales and business-development exposure.
• Product and sales training provided.
• Performance-based incentives.
• Growth opportunities within the organization.

Interested candidates can send their CV to:

hr@holybasilayurveda.com +91 7678630447