CRM Executive
Colorspa Private LimitedFixed
₹20,000 - ₹26,000
Earning Potential
₹26,000
Fixed
₹20,000 - ₹26,000
Earning Potential
₹26,000
Job highlights
Urgently hiring
8 applicants
Job Description
We are looking for a CRM & Customer Support Executive to manage incoming customer enquiries and communication through WhatsApp, phone and our CRM system.
Key Responsibilities:
- Handle incoming customer chats and enquiries.
- Respond to customers professionally and promptly.
- Update customer information, conversations and lead status in the CRM.
- Follow up with customers regarding quotations, approvals, pictures, pickups and deliveries.
- Coordinate with the internal team and keep customers updated.
- Ensure no customer enquiry or follow-up is missed.
- Maintain accurate CRM records and update lead stages regularly.
- Handle routine customer queries and escalate issues when required.
- Follow the company's communication processes and templates.
Job role
Job requirements
About company
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Help2Hire Arena LlpYou can expect a minimum salary of 20,000 INR and can go up to 26,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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