Voice & Non-Voice Call Center Agent
Teamspace Financial Services Private LimitedFixed
₹18,000 - ₹24,000
Earning Potential
₹24,000
Fixed
₹18,000 - ₹24,000
Earning Potential
₹24,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Benefits include: Annual Bonus, PF, ESI (ESIC)
Job Description
*Job Description – Fraud Control Unit*
*Designation- Risk Support Executive*
*Job Location : Airoli Reliable Tech Park*
Job role: Transaction monitoring and anti- money laundering voice process.
AML process + customer query resolution.
Experienced candidates preferred.
*Fraud Containment Unit.*
1. Conducting near real time transaction monitoring using Fraud Management System like Clari5 for Digital Banking. VRM (Visa Risk Management) for Debit Card & NPCI (National Payment Corporation of India) for UPI
2. Analyzing fraud trend reports across various product channel including Digital Banking, Debit Card UPI which help to maintain risk in future.
3. Collaborate with acquiring banks and merchants to manage reversal and dispute processes for identified fraudulent transactions.
4. Guiding customers through the dispute process and providing insights on fraud trends going on.
Shift Timing : Only Morning Rotational
Week Offs : 1 Rotational off
Salary upto 23k to 32k CTC (Depends on interview)
*Some Important & Mandatory Notes for candidates*
* Graduation Degree/ Certificate is Mandatory (Hard Copy)
* CIBIL Score must be 700 or above
* Age limit is upto 35 Years only
*Thanks Regards,*
*HR Executive,*
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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