International BPO Executive
Kini Global Tech LlpFixed
₹18,000 - ₹35,000
Average Incentives*
₹5,000
Earning Potential
₹40,000
Fixed
₹18,000 - ₹35,000
Average Incentives
₹5,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: Internet Allowance, Flexible Working Hours, 5 working days
Job Description
- An International BPO professional manages outsourced business processes for global clients, providing customer support, technical assistance, and other services while ensuring high-quality service delivery across multiple communication channels.Key ResponsibilitiesInteract with clients from various countries to resolve inquiries and provide solutions efficiently, maintaining high customer satisfaction levels
- Handle inbound and outbound calls, emails, and chat support for customer service or technical assistance
- Document customer interactions and updates accurately in CRM systems for record-keeping and follow-up
- Collaborate with internal teams to resolve complex issues and escalate priority concerns when necessary
- Adhere to company policies, service level agreements, and quality standards
- Participate in training programs to enhance skills and service delivery
- Required Skills Excellent verbal and written communication skills in English; proficiency in additional languages is highly valued
- Strong problem-solving abilities and attention to detail
- Ability to manage multiple tasks, work under pressure, and adapt to a fast-paced environment
- Cultural sensitivity and the ability to interact effectively with clients from diverse backgrounds
- Basic computer literacy and familiarity with CRM or support software
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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The last date to apply for this job is 3 Oct 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!