Customer Service Executive

Job Location: https://maps.app.goo.gl/jqZyzmkUhWDEhYas9

Job Type: Full-timeJob Description:

• We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.Responsibilities:Conduct inbound and outbound calls to potential customers from provided leads.
• Introduce and explain our products/services to prospects.
• Gather and document customer information accurately.
• Answer incoming calls from customers and address their inquiries.
• Achieve daily/weekly/monthly targets for lead generation and sales.
• Maintain a high level of professionalism and customer service.
• Eligibility Criteria: Age group between 18- Below 32 years
• Excellent verbal communication skills.
• Strong interpersonal and persuasive skills.
• Previous experience in telemarketing or customer service is a plus.
• Ability to work independently and as part of a team.
• Basic computer skills
• Goal-oriented and self-motivated.

• Qualifications: Eligibility requirements are as follows:
• 1. Graduate Freshers – Eligible
• 2. 10th + Diploma – Eligible
• 3. 12th + Diploma – Eligible
• 4. HSC candidates with a minimum of 1 year of work experience – Eligible
• 5. HSC Freshers (without 1 year of work experience) – Not Eligible
• Proven experience in telemarketing or a related field is advantageous.
• No night shifts
• Working days:- 6 days (Rotational week off)
• Shift time 8 am - 8 pm (Any 9 hours)

• Candidate profile details:
• OK with Inbound & Outbound calling (6 hrs. calling compulsory),
• Should be flexible for any profile and have above average communication skills
• Should not have any employment/graduate freshers can be considered.
• Undergraduate with at least 6 months of experience is ok.
• We do not provide any incentives

Kindly connect if you have any concerns or query.