E-Commerce Executive

Job Description – E-commerce Executive

Company: JR Cash N Carry

Location: Mumbai ( Mulund west)

Department: E-commerce

Employment Type: Full-Time

About JR Cash N Carry

JR Cash N Carry is a fast-growing FMCG wholesale and e-commerce company serving customers across India through marketplaces and our own online platform. We are looking for a proactive and detail-oriented E-commerce Executive to manage online operations, improve sales, and ensure excellent customer satisfaction.

Key Responsibilities

* Manage product listings on marketplaces such as Amazon, Flipkart, and Woo-commerce the JR Cash N Carry website.

* Create and optimize product titles, descriptions, images, A+ content, and keywords.

* Upload new products, update prices, offers, stock, and catalogue information.

* Monitor inventory and coordinate with the warehouse to avoid stock-outs.

* Process and monitor customer orders from order receipt to delivery.

* Resolve listing issues, suppression, blocked ASINs, and catalog errors.

* Coordinate with marketplace support for escalations and account health.

* Monitor advertising campaigns and recommend improvements.

* Track daily sales, returns, cancellations, and performance metrics.

* Generate daily, weekly, and monthly MIS reports.

* Coordinate with purchase, accounts, warehouse, and customer support teams.

* Ensure compliance with marketplace policies and company SOPs.

* Support new marketplace launches and expansion projects.

Required Skills

* Knowledge of e-commerce marketplace operations.

* Good understanding of Excel (VLOOKUP, Pivot Tables, basic formulas).

* Strong analytical and problem-solving skills.

* Excellent communication and coordination skills.

* Ability to work under pressure and meet deadlines.

* Attention to detail and accuracy.

* Basic knowledge of SEO for product listings is an advantage.

* Experience with ERP/WMS software is preferred.

Preferred Qualification

* Graduate in Commerce, Business Administration, Marketing, or a related field.

* 1–3 years+ of experience in e-commerce operations (FMCG experience preferred).

Key Performance Indicators (KPIs)

* Daily order processing accuracy: 99%+

* Listing accuracy: 99%+

* Inventory accuracy: 98%+

* Order cancellation rate: <2%

* Return rate reduction

* On-time listing updates

* Sales growth and marketplace performance

* Customer satisfaction and issue resolution time

Salary

* ₹20,000 – ₹40,000 per month (depending on experience)

* Performance Incentives

* Annual Performance Bonus

* Career Growth Opportunities

Working Hours

* Monday to Saturday

* 9:30 AM – 6:30 PM

* Weekly Off: Sunday

Why Join JR Cash N Carry?

* Fast-growing FMCG and e-commerce business.

* Opportunity to work with leading marketplaces.

* Career growth into Senior Executive, Team Leader, or Marketplace Manager roles.

* Performance-based incentives and learning opportunities.

To Apply:

Send your resume to HR – JR Cash N Carry with the subject line: info@jrcashncarry.com or whatsapp 8879797947 

Application for E-commerce Executive