VoIP Technical Support Engineer
Mcm Bpo Private LimitedFixed
₹35,000 - ₹50,000
Earning Potential
₹50,000
Fixed
₹35,000 - ₹50,000
Earning Potential
₹50,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob Description
We are hiring a VoIP Technical Support Engineer for our wholesale VoIP / telecom operations. This is a remote (work from home) role.
Must-have skills (mandatory):
- FreeSWITCH - hands-on production experience
- 2. Kamailio - hands-on production experience
- 3. Asterisk
Key responsibilities:
- Day-to-day support of FreeSWITCH, Kamailio and Asterisk servers in production
- - Troubleshoot SIP and RTP call issues: one-way audio, call drops, failed calls, poor voice quality
- - Analyse SIP traces using Wireshark and sngrep
- - Linux server administration and basic Bash or Python scripting
- - Handle customer and vendor trouble tickets, do root cause analysis and close them on time
- - Work with the NOC and carrier teams on routing and quality issues
What we are looking for:
- 3 to 5 years of hands-on experience in VoIP support or telecom systems
- - Good spoken and written English
- - Graduate in any stream
- - Comfortable with rotational shifts if needed
Salary: 35,000 to 50,000 per month, based on experience.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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