Senior Customer Services Executive
Equations PlacementsFixed
₹30,000 - ₹55,000
Average Incentives*
₹10,000
Earning Potential
₹65,000
Fixed
₹30,000 - ₹55,000
Average Incentives
₹10,000
Earning Potential
₹65,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
35 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Health Insurance, 5 working days, One-way cab, Two-way cab
Job Description
Job description
Hiring for reputed bank from US for customer service role .
Role : Customer Service Specialist
Direct payrolls . 5 days working , 2 days off
Work location - Mumbai .
Salary up to 7.50 lakhs pa + night shift allowance of 4-7k* per month
Annual bonus up to 50k*.
Graduates/ Undergraduates with excellent communication skills a must .
Bpo / non bpo experience of 1+ year a must , experience letter a must .
Best opportunity for candidates currently working & willing to serve notice .
Batch starting Mid January & February also.
Skills Required
Customer Service Skills
- Strong verbal & written communication skills
- Excellent customer handling, active listening & empathy
- Ability to handle high-pressure or escalated calls professionally
- Skilled at first-contact resolution & problem solving
- Expertise in de-escalation and building customer trust
- Ability to explain banking processes in simple, clear language
- Understanding of customer service expectations in a global bank
- Commitment to accuracy, integrity, and confidentiality
- Ability to follow structured SOPs and audit guidelines
- Comfortable working in 24/7 rotational shifts (if applicable)
- Experience with US/UK customer support (if relevant).
Interested candidates can email cv @
Ruchita-8655400556
ruchitam.equations@gmail.com
Job role
Job requirements
About company
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Candidate ExpressWork from OfficeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 30,000 INR and can go up to 65,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
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Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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