Telecaller Cum Computer Operator

Telecalling Executive – B2B Appointment SettingBrand: RESTORE

Department: Sales & Business Development

Job Type: Full-Time

Experience: 0–3 Years

Location: Mumbai, Malad West

Reporting To: Sales / Business Development Head

About RESTORERESTORE is a corporate gifting brand offering curated gifting solutions for companies, employees, clients, partners and corporate events.

We are looking for a proactive and target-oriented Telecalling Executive / B2B Appointment Setter who can help us build a strong corporate sales pipeline by identifying potential companies, connecting with decision-makers and booking qualified appointments for the RESTORE sales team.

• Key Responsibilities1. B2B Cold CallingMake outbound calls to companies and potential corporate clients.
• Identify the right decision-makers such as:
• 
  
• Purchase Managers
• Procurement Managers
• HR Managers
• Admin Managers
• Office/Facility Managers
• Marketing Managers
• Corporate Communication teams
• Founders / Business Owners
• Introduce RESTORE and understand the company's corporate gifting requirements.
• Generate interest and convert relevant prospects into sales appointments.
• 2. Lead Research & Database BuildingResearch companies that regularly purchase corporate gifts.
• Find relevant contact names, phone numbers, email IDs and company information.
• Build and maintain an accurate database of prospective corporate clients.
• Identify opportunities around employee gifting, festive gifting, client gifting, event gifting and bulk corporate orders.
• 3. Email & WhatsApp OutreachSend professional introductory emails to prospective clients.
• Follow up with prospects through calls, email and WhatsApp wherever appropriate.
• Share RESTORE's corporate gifting information, catalogue or presentation as directed by the sales team.
• Maintain proper communication records for every prospect.
• 4. Follow-Up & Appointment BookingFollow up systematically with interested prospects.
• Understand the prospect's requirement, approximate quantity, occasion and timeline.
• Qualify leads before scheduling meetings.
• Book appointments/demos/calls between qualified prospects and the RESTORE sales team.
• Maintain a regular follow-up pipeline so that potential leads are not missed.
• 5. CRM & ReportingMaintain daily records of calls, conversations, emails, follow-ups and appointments.
• Update lead status in CRM/Google Sheets or the company's designated system.
• Submit daily/weekly activity reports.
• Track appointments booked and their conversion status.

Key Performance Indicators (KPIs)The candidate will be evaluated on:

• Number of relevant companies researched
• Outbound calls made
• Decision-makers identified
• Meaningful conversations
• Emails sent
• Follow-ups completed
• Qualified leads generated
• Sales appointments booked
• Appointment show-up rate
• Qualified opportunities generated for the sales team

Primary objective: Generate qualified corporate gifting appointments for the RESTORE sales team.

Candidate ProfileWe are looking for someone who is:

• Confident and comfortable speaking on the phone.
• Good at communicating with corporate professionals.
• Persistent and comfortable with cold calling.
• Target-oriented and self-motivated.
• Good at researching companies and finding decision-makers.
• Comfortable with email communication.
• Able to maintain systematic follow-ups.
• Comfortable working with Excel/Google Sheets/CRM tools.
• Presentable and professional in communication.
• Good in English and Hindi. Knowledge of other Indian languages is an advantage.

Experience0–3 years of experience in any of the following will be preferred:

• Telecalling
• Inside Sales
• Lead Generation
• B2B Sales
• Business Development
• Appointment Setting
• Corporate Sales
• Telesales

Freshers with strong communication skills and a sales-oriented attitude may also apply.

What Success Looks LikeThe person in this role should be able to take a simple target list and independently:

Find Company → Identify Decision Maker → Call → Introduce RESTORE → Send Email/Catalogue → Follow Up → Qualify Requirement → Book Sales Meeting

The role is therefore more focused on creating qualified sales opportunities than simply making calls.

Compensation Salary: ₹10,000 – ₹20, 000per month

Incentives: Performance-based incentives on qualified appointments / conversions.

• Why Join RESTORE?Opportunity to work in the growing corporate gifting segment.
• Direct exposure to B2B sales and corporate decision-makers.
• Performance-based incentives.
• Opportunity for growth into an Inside Sales / Business Development role.