Field Sales Executive

Job Description – Field Sales Executive (B2B SaaS)

Position: Field Sales Executive

Location: Mumbai

Employment Type: Full-time

Industry: SaaS / Customer Experience (CX) / B2B Technology

About the Role

We are looking for a dynamic and target-driven Field Sales Executive to drive customer acquisition for TellX , an AI-powered customer feedback and engagement platform. The role involves meeting business owners and decision-makers, demonstrating how TellX helps companies collect real-time customer feedback through QR-code-enabled interactions, improve customer satisfaction, and gain valuable product insights.

The ideal candidate should enjoy field sales, building relationships, and closing new business opportunities.

Key Responsibilities

Generate new business opportunities through field visits, cold calling, referrals, and networking.

Meet business owners, plant heads, operations managers, marketing teams, and decision-makers to present the TellX platform.

Conduct product demonstrations and explain the value proposition of QR-based customer engagement and AI-powered feedback management.

Identify customer pain points and recommend suitable TellX solutions.

Build and maintain a healthy sales pipeline using CRM.

Follow up on leads generated through marketing campaigns and partner referrals.

Negotiate commercial terms and close subscription-based SaaS deals.

Coordinate with the implementation and customer success teams to ensure smooth onboarding.

Maintain strong post-sales relationships to encourage renewals and upselling opportunities.

Gather market intelligence, competitor information, and customer feedback to support product improvements.

Consistently achieve monthly and quarterly sales targets.

Required Skills

Strong communication and presentation skills.

Excellent negotiation and relationship-building abilities.

Confidence in meeting customers independently.

Ability to understand customer business challenges and propose suitable solutions.

Good time management and territory planning skills.

Ideal Candidate Profile

The ideal candidate is an energetic field salesperson who enjoys meeting customers face-to-face, understands business challenges, and can confidently demonstrate how TellX helps organizations improve customer experience, protect brand reputation, and make data-driven decisions through real-time customer feedback. They should be self-driven, target-oriented, and passionate about building long-term client relationships.

Preferred Qualifications

Bachelor's degree in Business, Marketing, Commerce, or a related field.

1–4 years of experience in field sales, B2B sales, SaaS sales, software sales, or corporate sales.

Experience selling technology solutions, SaaS products, QR-based solutions, POS solutions, or digital platforms will be an added advantage.

Why Join TellX?

Sell an innovative AI-powered SaaS platform with a clear business impact.

Opportunity to work with businesses across multiple industries.

High earning potential through performance incentives.

Exposure to AI, customer experience, and digital transformation solutions.

Fast-paced environment with opportunities for career advancement.

"TellX is an AI-powered SaaS platform that helps brands collect direct customer feedback through QR codes placed on their products. Instead of customers posting complaints publicly, they can connect directly with the company, allowing businesses to improve customer satisfaction and gain valuable product insights. We're hiring a Field Sales Executive to acquire new business clients, conduct product demos, and sell this subscription-based platform to industries like FMCG, food, retail, manufacturing, and consumer brands. It's a client-facing, target-driven B2B sales role with excellent growth opportunities in the SaaS space."