MNL Gluck Services Private Limited

Customer Relationship Manager

MNL Gluck Services Private Limited
Worli, Mumbai/Bombay
₹25,000 - ₹35,000 monthly

Fixed

₹25,000 - ₹35,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Basic EnglishBasic English

Job highlights

37 applicants

37 applicants

Job Description

A Customer Support Manager leads the support team, handles hard complaints, and tracks service goals. They make sure customers get fast, polite, and correct help while working with other departments to fix core problems.

  • Team Leadership: Hire, train, coach, and review support staff.
  • Issue Resolution: Take charge of complex or escalated customer complaints.
  • Performance Tracking: Monitor goals like response time, customer satisfaction, and ticket resolution rates.
  • Process Improvement: Build clear rules, update software tools, and share feedback with product teams.
  • Reporting: Create regular reports on team work and customer trends.

Job role

Work location
Work locationNavNeelam Co-op Society, Doctor RG Thadani Marg, B Wing, Siddharth Nagar, Worli, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Success
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
English level
English levelBasic English
Age limit
Age limit25 - 60 years
Gender
GenderFemale

About company

Name
NameMNL Gluck Services Private Limited
Address
AddressNavNeelam Co-op Society, Doctor RG Thadani Marg, B Wing, Siddharth Nagar, Worli, Mumbai, Maharashtra, India
Job posted by MNL Gluck Services Private Limited

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You can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 2 Sept 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!