Gold Loan Executive
HDB Financial Services LimitedFixed
₹20,000 - ₹29,000
Earning Potential
₹29,000
Fixed
₹20,000 - ₹29,000
Earning Potential
₹29,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Urgently hiring
3 applicants
Job Description
Role:
Executive Gold Loans
Vertical:
Enterprise Lending
Business Line:
Gold Loans
GL
Product:
Function:
Operations
Reports to:
Branch Manager
Exp in Years
Min: 2
Max: 4
Job Role
Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by salesteam and Corporate office
Coordinate customer walk in branch. Explainproduct details to customer and suggest schemebased on need analysis
Conduct self gold valuationand inform gold loan amount. Manage external gold valuation processi.e.
interacting with valuator making sure that the process is followed
Update valuation details in system i.e. Gold portaland loan booking system Ensure loan processing completed within stipulated TAT.
Follow up with delinquent customer and ensure thatcustomer does not cross 30 DPD bucket
Follow up with customer for timely interest collection
Gold loan file disbursal in system (this could bedone by BOM for most Branches).
Custody of gold packets in the office, record it asper process
Raise Payment Request / Cheque Disbursement, recordit as per process.
Arrange to send the complete file to COPS as per process.
Manage Related MIS, interface with COPS, regionalteams as might be required.
Co-ordinate with central tele calling team for collections / follow up for payments from overdue borrowers
Customer Support / Service as, required.
Key Responsibilties
Sales process management in FMCG/ Direct sales company
Understanding of gold process understanding, KYC Knowledge & Sales process
Gold loan Sales process & BTL Marketing
Process understanding, KYC Knowledge, Understanding of the documentation required, Product
/Competition Knowledge
Mandatory skills
Experience in collection and auction will be preferred. Min 2 years experience in gold valuation at gold loan NBFCs.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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