HR Manager

HR Manager — House of Daisy

Location: Gurugram, Haryana | Experience: 5–8 years | Full-time, on-roll

Industry: Bridal & Celebration Wear / Fashion Retail

About the role

House of Daisy is a bridal and celebration wear label in Gurugram. We are looking for an HR Manager to own the complete HR function across our retail store and our in-house production unit. This is a standalone role reporting to the Founder — you will build the function, not inherit one.

Key Responsibility Areas (KRA)

1. Talent Acquisition & Onboarding

• Own end-to-end hiring for store, production, design, marketing and back-office roles
• Reduce time-to-fill and maintain a ready talent pipeline for high-turnover positions
• Ensure all positions are staffed before peak wedding and festive season
• Issue offer and appointment letters, complete documentation and run structured induction

2. Attendance, Payroll Inputs & Compensation

• Manage attendance, leave and shift rosters across both sites
• Deliver an accurate monthly payroll input sheet to Accounts on a fixed date
• Administer retail incentive schemes and production-side wage structures
• Process full-and-final settlements and exit documentation within defined turnaround

3. Statutory Compliance & Labour Law

• Ensure full compliance under the new labour codes, EPF, ESI, gratuity and maternity benefit provisions
• Maintain establishment registrations and file all statutory returns on time
• Constitute and maintain the POSH Internal Committee, conduct annual awareness and file the annual return
• Keep the organisation audit-ready with zero penalties or late filings

4. Performance Management

• Run the annual KRA cycle — goal setting, mid-year review and appraisal
• Ensure 100% of on-roll employees have signed KRAs
• Close probation and confirmation decisions on time and on evidence
• Identify high performers and build a succession line for supervisory roles

5. Employee Relations, Discipline & Grievance Handling

• Act as first point of contact for employee grievances across both sites
• Handle disciplinary matters through a documented warning, show-cause and enquiry process
• Resolve attendance, conduct and shift-allocation issues fairly and on record
• Identify and address attrition risk before it escalates

6. Training & Development

• Build and execute the annual training calendar
• Cover client handling, product knowledge, grooming, POSH, and fire and safety
• Conduct shop-floor training in Hindi for the production team
• Link training completion to confirmation and increment decisions

7. HR Operations, Records & Policy

• Maintain complete and compliant personnel files for every employee
• Draft and update the employee handbook and HR policies in Hindi and English
• Manage the HRMS / biometric attendance system and its data accuracy
• Publish a monthly HR dashboard — headcount, joinings, exits, attrition, open positions, cost per hire

8. Employee Engagement & Retention

• Drive the engagement calendar across festivals, recognition and celebrations
• Conduct exit interviews for all separations and report attrition trends
• Own the retention plan for peak season

Candidate Requirements

• Graduate with MBA / PGDM in HR or Personnel Management
• 5–8 years in HR, with at least 2 years handling HR independently
• Experience in retail, fashion, hospitality or a retail-plus-production environment
• Working knowledge of current Indian labour legislation and hands-on experience with PF, ESI, gratuity and POSH compliance
• Strong command of Hindi and English, both written and spoken
• Proficient in Excel and HRMS / attendance systems
• Based in Gurugram or willing to relocate