Center Manager

Job Description – Centre Manager

Department: Operations 

Location: ILD Trade Centre Sector 47, Gurugram

Position Type: Full-Time 

*About SkyJumper* 

SkyJumper Sports and Amusements Pvt. Ltd. is one of India’s fastest-growing indoor amusement park chains, operating under the brands SkyJumper Trampoline Park and SkyJumper GoBananas. With a presence across multiple cities, we offer high-energy entertainment experiences including trampoline arenas, soft play zones, bowling, laser tag, and more—creating memorable moments for families and friends. 

*Role Overview* 

We are looking for a dynamic and results-oriented Centre Head who will be responsible for the complete business operations of the park. This role involves managing revenue, team performance, customer experience, and ensuring operational excellence while driving business growth. 

*Key Responsibilities* 

* Operations Management: Oversee day-to-day park operations, ensuring smooth functioning of all activities and safety standards 

* Team Leadership: Hire, train, manage and motivate staff across departments; ensure proper scheduling and productivity 

* Revenue Management: Drive sales through walk-ins, events, group bookings and achieve monthly revenue targets 

* Customer Experience: Ensure high guest satisfaction and handle escalations effectively 

* Sales & Marketing Support: Execute local marketing initiatives and promotional activities to increase footfall 

* Reporting & MIS: Track daily sales, footfall, expenses, and maintain operational reports 

* Cost Control & Inventory: Monitor expenses, manage inventory, and ensure cost efficiency 

* Compliance & Safety: Ensure adherence to company policies, SOPs, and safety regulations 

*Qualifications & Experience* 

* Graduate / MBA preferred 

* 5–10 years of experience in operations, retail, hospitality, or entertainment industry 

* Strong experience in team handling and revenue management 

* Prior experience in amusement parks, hospitality, or retail chains preferred 

*Skills & Competencies* 

* Strong leadership and team management skills 

* Excellent communication and interpersonal skills 

* Customer-centric mindset 

* Strong problem-solving and decision-making ability 

* Ability to work in a fast-paced, target-driven environment 

* Flexibility to work on weekends and holidays 

*What We Offer* 

* Competitive salary with performance incentives 

* Leadership role with high growth opportunities 

* Dynamic and engaging work environment 

* Career advancement within the organisation

Interested candidates can share resume over to :- 9319996485