Inside Sales Representative

JOB DESCRIPTION – INSIDE SALES REPRESENTATIVE (ISR)

Company: Ultra Softsys Pvt. Ltd.

Location: Faridabad, Near Sarai Metro Station

Experience: 2+ Years

Employment Type: Full-Time

Work Mode: Work from Office

About the Role

·        Ultra Softsys Pvt. Ltd. is looking for a motivated and result-oriented Inside Sales Representative (ISR) to join our sales team.

·        The candidate will be responsible for handling inbound and outbound sales calls, lead generation, customer follow-ups, explaining products/services, and converting leads into business opportunities.

Key Responsibilities

Make inbound and outbound sales calls to potential and existing customers.

Generate and qualify leads through calling and other available sources.

Understand customer requirements and explain relevant products/services.

Follow up with prospects regularly and maintain strong customer relationships.

Convert qualified leads into sales opportunities and achieve assigned targets.

Handle customer queries and provide appropriate information about products/services.

Maintain accurate records of calls, leads, follow-ups and sales activities.

Coordinate with the sales team for further processing of qualified leads.

Handle customer objections professionally and work towards conversion.

Maintain regular follow-ups to ensure maximum lead conversion.

Prepare daily/weekly sales and calling activity reports.

Achieve monthly sales and calling targets.

Understand customer requirements and coordinate with the sales/pre-sales team wherever required.

Prepare and follow up on quotations, proposals and commercial offers in coordination with the sales team.

Maintain updated customer and sales information in CRM/sales trackers.

IT Products & Services Exposure

·        Prior experience in selling or handling IT products and services, including laptops, desktops, servers, storage, networking, security solutions, cloud services and related IT infrastructure.

·        Candidates with experience in IT hardware/software sales, system integration, IT solutions or technology products will be preferred.

Required Skills & Qualifications

·        Minimum 2 years of experience in Inside Sales / Telecalling / Telesales / Business Development.

·        Prior experience in IT Sales / IT Products & Services will be preferred.

·        Good understanding of IT products such as laptops, desktops, servers, storage, networking, security and cloud solutions.

·        Excellent verbal communication and convincing skills.

·        Good Hindi and English communication skills.

·        Strong customer-handling and follow-up skills.

·        Target-oriented and comfortable with sales calling.

·        Good negotiation and objection-handling skills.

·        Basic knowledge of MS Office/Excel and CRM tools will be an advantage.

·        Ability to work independently as well as in a team.

·        Candidates who are comfortable with office-based calling and sales targets are preferred.

Candidate Profile

·        Confident and good at communication.

·        Energetic and sales-oriented.

·        Comfortable making a high volume of calls.

·        Good at follow-ups and relationship building.

·        Target-driven and result-oriented.

·        Willing to learn and grow in the sales domain.

·        Interested in understanding and selling IT products and technology solutions.

Job Details

·        Position: Inside Sales Representative (ISR)

·        Experience: 2+ Years

·        Location: Faridabad, Near Sarai Metro

·        Job Type: Full-Time

·        Work Mode: Work from Office