Telecaller
Bala'S AssociateFixed
₹15,000 - ₹20,000
Average Incentives*
₹5,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹20,000
Average Incentives
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
31 applicants
Job Description
Job Title: Telecaller - Debt Recovery Agent (DRA)
Department: Collections / Recovery
Industry: Banking & Financial Services
Employment Type: Full-Time
Job Summary - The Debt Recovery Agent is responsible for contacting customers with overdue loan/financial obligations, following up on pending payments, and achieving assigned recovery targets while maintaining professional customer communication and following applicable company and regulatory guidelines.
- Follow up with customers for pending EMIs and outstanding dues.
- Explain outstanding amounts, repayment options, and relevant payment information clearly.
- Negotiate and obtain payment commitments from customers.
- Conduct regular follow-ups until the payment commitment is fulfilled.
- Handle customer queries and concerns professionally.
- Update customer payment status, follow-up details, and collection remarks accurately.
- Achieve assigned daily, monthly, and periodic recovery targets.
- Coordinate with Team Leaders/Collection Managers regarding difficult or unresolved cases.
- Follow company policies and applicable RBI/regulatory guidelines during recovery activities.
Contact : Riyas - 9035629726 / Neenu - 9061423883
Job role
Job requirements
About company
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The candidate should have completed 10th or Below 10th degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 6 Oct 2026. For more details, download apna app and find Full Time jobs in Kochi . Through apna, you can find jobs in 64 cities across India. Join NOW!