E-Commerce Manager

eBay E-commerce freelancer ManagerPosition: eBay E-commerce ManagerEmployment Type: freelancer

Experience: 2–5 Years

Industry: Jewellery / Diamonds / E-commerce

Freelancer

Department: E-commerce & Sales

About the RoleWe are looking for an experienced and results-driven eBay E-commerce Manager to manage and grow our eBay store. The ideal candidate should have strong hands-on experience with eBay seller accounts, product listings, SEO, sales growth, account health, promotions, and eBay policies.

Experience in fine jewellery, diamonds, gemstones, or luxury products will be an added advantage.

• Key ResponsibilitiesManage day-to-day operations of the eBay seller account.
• Create, optimize, update, and maintain eBay product listings.
• Develop SEO-friendly titles, descriptions, item specifics, and keywords.
• Optimize product images, pricing, variations, shipping, and return policies.
• Conduct competitor and market research to improve product positioning.
• Develop strategies to increase traffic, conversion rate, sales, and overall store revenue.
• Manage eBay promotions, coupons, offers, markdowns, and advertising campaigns.
• Monitor eBay Seller Hub, account health, performance metrics, defects, cases, and policy compliance.
• Identify and resolve listing restrictions, category restrictions, account limitations, and other eBay-related issues.
• Work with eBay Customer Support when required to resolve account and listing problems.
• Analyze sales reports and store performance to identify growth opportunities.
• Maintain accurate inventory, pricing, SKU, and product information.
• Coordinate with the product, photography, inventory, dispatch, and customer-support teams.
• Monitor customer messages, feedback, returns, cancellations, and disputes.
• Develop strategies for high-value products and improve the visibility of premium listings.
• Stay updated with eBay policies, algorithm changes, marketplace trends, and best practices.
• Required Skills2–5+ years of hands-on eBay experience.
• Strong understanding of eBay Seller Hub and eBay marketplace operations.
• Proven experience in eBay listing optimization and sales growth.
• Strong knowledge of eBay SEO and product ranking.
• Experience managing large product catalogs.
• Knowledge of eBay promotions and advertising.
• Strong analytical and reporting skills.
• Excellent written English and communication skills.
• Ability to independently identify problems and implement solutions.
• Strong understanding of e-commerce KPIs such as CTR, conversion rate, AOV, impressions, traffic, and ROAS.

Preferred ExperienceCandidates with experience in diamond, jewellery, gemstones, luxury accessories, watches, or other high-value products will be preferred.

Experience handling high-ticket eBay listings above $500 and international customers will be a strong advantage.

Performance ExpectationsThe selected candidate will be responsible for:

• Increasing eBay store revenue and profitability.
• Improving listing visibility and organic ranking.
• Increasing conversion rates.
• Maintaining excellent seller performance and account health.
• Expanding the product catalog strategically.
• Building a consistent and scalable eBay sales channel.
• What We OfferCompetitive salary based on experience and performance.
• Performance-based incentives.
• Opportunity to work with a growing international jewellery and diamond e-commerce business.
• Growth opportunities within the e-commerce and business development team.
• Exposure to international customers and high-value products.

How to ApplyInterested candidates should share their CV along with details of their previous eBay accounts/stores managed, product categories handled, experience, and measurable sales results.

Important: This position is specifically for an eBay e-commerce specialist. Candidates without hands-on eBay experience will not be considered.