E-Commerce Executive

About the Role

We are looking for a hands-on E-commerce Executive to independently manage and grow our presence across Amazon and Flipkart.

The ideal candidate should have practical experience working on Amazon Seller Central and Flipkart Seller Hub, including product listings, account health, inventory management, FBA, advertising, reporting, and handling marketplace issues.

Key Responsibilities

• Manage day-to-day operations on Amazon Seller Central and Flipkart Seller Hub.
• Create, update and optimise product listings, including titles, bullet points, descriptions, keywords, attributes, images and backend search terms.
• Ensure listings remain active, compliant and optimised for visibility and conversions.
• Monitor Account Health, policy violations, suppressed listings, stranded inventory and other marketplace issues.
• Draft and submit Plan of Action (POA) and appeals for listing/account-related violations and suspensions.
• Manage Amazon FBA operations, including:
• Creating FBA shipments
• Preparing shipment plans
• Coordinating inventory movement to Amazon fulfilment centres
• Monitoring inbound shipments and discrepancies
• Managing stranded/excess inventory and stock levels
• Monitor inventory across Amazon and Flipkart and ensure adequate stock availability.
• Set up, manage and optimise Amazon Ads / Sponsored Ads campaigns.
• Monitor advertising metrics such as ACOS, ROAS, CPC, CTR and conversion rates and optimise campaigns accordingly.
• Participate in marketplace promotions, deals, coupons and sale events.
• Coordinate with internal teams for pricing, offers, creatives, inventory and new product launches.
• Raise and follow up on support cases with Amazon and Flipkart for operational and account-related issues.
• Monitor customer reviews, ratings, returns, cancellations and marketplace performance metrics.
• Track competitors, pricing, keywords and category trends.
• Prepare weekly/monthly reports covering sales, advertising, inventory, account health and marketplace performance.
• Work towards increasing marketplace sales while maintaining healthy profitability and account performance.
• Required Skills & Experience2–4 years of hands-on experience managing Amazon and Flipkart seller accounts.
• Strong working knowledge of Amazon Seller Central, Amazon FBA and Flipkart Seller Hub.
• Experience in Amazon Ads / PPC campaign management.
• Experience creating and optimising marketplace listings.
• Understanding of marketplace SEO and keyword optimisation.
• Experience handling Account Health issues, policy violations, appeals and POAs.
• Good understanding of FBA inventory and shipment processes.
• Comfortable working with Excel/Google Sheets and marketplace reports.
• Strong analytical and problem-solving skills.
• Good written English, particularly for drafting POAs, support cases and listing content.
• Ability to independently follow up and resolve marketplace issues.

Preferred Experience working with Beauty, Personal Care, Skincare, Cosmetics or D2C brands will be an advantage.

Key Performance Indicators (KPIs)Performance will primarily be measured on:

Marketplace Sales Growth | ROAS/ACOS | Listing Health | Account Health | Inventory Availability | FBA Efficiency | Issue Resolution | Conversion Rate | Ratings & Reviews

Ideal CandidateWe are looking for someone who is hands-on rather than purely managerial — a person who can log into the seller panels every day, identify problems, resolve them, optimise campaigns and listings, and take ownership of Amazon and Flipkart marketplace performance.