Customer Support Specialist
Faucone Business Solutions Private LimitedFixed
₹15,000 - ₹20,000
Average Incentives*
₹5,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹20,000
Average Incentives
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
15 applicants
Benefits include: Annual Bonus, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Flexible Working Hours, Laptop
Job Description
- Key ResponsibilitiesServe as the primary point of contact for clients.
- Respond to client queries via phone, email, WhatsApp, and CRM.
- Coordinate with internal teams to ensure timely project delivery.
- Maintain accurate client records and update CRM.
- Follow up on ongoing projects and client feedback.
- Resolve customer issues promptly and professionally.
- Assist with client onboarding, quotations, and service renewals.
- RequirementsBachelor's degree in any discipline.
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Proficiency in Microsoft Office and Google Workspace.
- Knowledge of CRM tools is an added advantage.
- Freshers or candidates with 1–2 years of client support/customer service experience are welcome.
- Preferred SkillsCustomer-first attitude
- Team player
- Multitasking ability
- Attention to detail
- Time management skills
Job role
Job requirements
About company
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The candidate should have completed Post Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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