Operation Executive

Operations Executive – CRM & Order Management

📍 Location : Bengaluru

💼 Job Type : Full-Time | Work From Office

🎓 Qualification : Any Graduate

💰 Experience : 1–2 Years (Freshers with relevant skills can also apply)

About the Role

CEDWEN Technologies is looking for an Operations Executive to manage day-to-day order processing, CRM updates, documentation, customer/vendor coordination and payment follow-ups.

 Key Responsibilities

* Process customer orders and update CRM accurately.

* Create and manage Orders, POs, Sales Invoices and Proforma Invoices.

* Send invoices, welcome emails and license certificates to customers.

* Coordinate with OEMs/vendors and the Technical Team for orders, licenses, installation and activation.

* Follow up with customers for invoice confirmation and pending payments.

* Maintain customer and vendor payment records in CRM.

* Upload and organize documents in Google Drive.

* Monitor pending operational activities and ensure timely completion.

* Maintain Sales & Purchase Reports.

* Coordinate for GST-related reports and activities.

* Ensure CRM and documentation are updated until the order is completely closed.

Skills Required

✔ Good communication and follow-up skills

✔ Good knowledge of MS Excel / Google Sheets

✔ Basic CRM knowledge

✔ Good documentation and organizational skills

✔ Attention to detail

✔ Ability to manage multiple tasks and deadlines

✔ Customer and vendor coordination skills