Front Office Executive

Front Office Executive

Company: iFix India

Location: Bengaluru

Position: Front Office Executive

Experience: 1–3 Years

Salary: ₹30,000 – ₹35,000 per month

Job SummaryWe are looking for a professional and customer-friendly Front Office Executive to manage the reception area, handle customer interactions, support daily store operations, and ensure a smooth front-office experience.

• Key ResponsibilitiesHandle opening and closing of the store/front office.
• Handle basic customer queries and escalations.
• Maintain customer details and update records in CRM tools.
• Maintain stock records and coordinate with the concerned team for stock updates.
• Ensure proper store/front-office maintenance and cleanliness.
• Handle basic billing, documentation, and data-entry activities.
• Maintain daily reports and records.
• Customer-service-oriented approach.
• Basic knowledge of CRM tools and computer systems.
• Basic MS Office knowledge.
• Ability to handle customers professionally and calmly.
• Good organizational and time-management skills.
• Ability to handle basic escalations independently.

• Preferred Candidate1–3 years of experience in Front Office, Reception, Customer Service, Retail, or Store Operations.
• Candidates with experience in electronics, mobile, service centres, or retail environments will be preferred.