Field Service Engineer - Industrial Packaging Machinary

Job description

We are looking for a technically skilled and customer-focused Field Service Engineer to install, service, troubleshoot, and maintain industrial packaging machinery at customer locations.

Key Responsibilities

• Installation and commissioning of packaging machinery at customer sites.

• Preventive and breakdown maintenance of:
• Automatic & Semi-Automatic Strapping Machines
• Carton Sealing Machines
• Stretch Wrapping Machines
• Shrink Wrapping Machines
• Packaging Automation Systems

• Diagnose electrical, mechanical, pneumatic, and control system faults.
• Attend customer breakdown calls and provide timely resolution.
• Conduct machine demonstrations and operator training.
• Prepare service reports and maintain service records.
• Recommend spares and maintenance requirements to customers.
• Coordinate with the service team and sales team for customer support.
• Support Annual Maintenance Contract (AMC) customers.
• Travel across Karnataka and South India when required.

Required Skills

• Strong troubleshooting skills in electrical and mechanical systems.
• Basic knowledge of PLCs, sensors, motors, drives, relays, and pneumatics.
• Ability to read electrical wiring diagrams and machine manuals.
• Good communication and customer-handling skills.
• Proficiency in Microsoft Office and service reporting.
• Willingness to travel frequently.