Field Officer

VCARE HOSPITALITY INDIA PVT. LTD.

JOB DESCRIPTION – Field Officer Position

Name: Field Officer

Experience: 2-5 Years Reporting To: Manager

Work Location: Bangalore (Multiple Sites)

KeyResponsibilities·       

Conduct regular site visits and monitor housekeeping operations across assigned locations.

·       Ensure manpower deployment and arrange replacements for absenteeism and shortages.

·       Supervise housekeeping staff, attendance, grooming and productivity.

·       Coordinate with clients, Unit Heads and supervisors for daily operational requirements.

·       Conduct inspections, audits and surprise visits to maintain service quality.

·       Train staff on SOPs, cleaning methods, machine handling and safety.

·       Monitor housekeeping machines and consumables and coordinate maintenance.

·       Handle client escalations and ensure timely closure of concerns.

·       Support recruitment, induction and deployment of staff.

·       Submit daily operational reports and maintain site documentation.

Requirements·       

2-5 years’ experience in Housekeeping, Facility Management, Hospitality, Mall, Multiplex or Commercial Operations.

·       Good communication, team handling and problem-solving skills.

·       Willingness to travel and work across multiple sites.

·       Basic knowledge of MS Excel, Email and WhatsApp reporting.