Customer Support Executive
Ison Xperiences India Private LimitedFixed
₹18,500 - ₹24,000
Earning Potential
₹24,000
Fixed
₹18,500 - ₹24,000
Earning Potential
₹24,000
Job highlights
Walk-in interview
Date: 06 Oct 2026 - 20 Oct 2026 | Time: 10.00 am - 04.00 pm...
Benefits include: Overtime Pay, Annual Bonus, PF, ESI (ESIC)
Job Description
Job Description – Customer Service ExecutiveRoleCustomer Service Executive – Prepaid & Postpaid Services
- Roles & ResponsibilitiesHandle customer queries and provide accurate and timely resolutions.
- Assist customers with troubleshooting and service-related issues.
- Handle customer queries related to prepaid and postpaid services, including plans, billing, recharges, service requests, and account-related concerns.
- Understand customer concerns and provide appropriate information, guidance, and solutions.
- Maintain professional, polite, and customer-focused communication throughout every interaction.
- Communicate effectively in English while handling customer calls and queries.
- Follow defined process guidelines, company policies, and customer service quality standards.
- Ensure a high level of customer satisfaction during every interaction.
- Escalate complex or unresolved issues to the appropriate team as per the process.
- Candidate Requirements Good proficiency in English is mandatory.
- Minimum qualification: 12th Pass / Any Degree.
- Freshers and experienced candidates are eligible.
- Strong communication and customer-handling skills.
- Good problem-solving and troubleshooting abilities.
- Customer-focused, professional, and positive attitude.
- Comfortable working in 24/7 rotational shifts.
- Willingness to work as per business and process requirements.
- Key SkillsCustomer Service
- English Communication
- Prepaid & Postpaid Services
- Troubleshooting
- Problem Solving
- Customer Handling
- Active Listening
- Professional Communication
Job TypeCustomer Service / Voice Process
Eligibility12th Pass / Any Degree | Freshers & Experienced
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interviewAbout company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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