Inside Sales Executive

Inside Sales Executive – IT / Hardware SalesDepartment: Sales / Business Development

Experience: 1–3 years preferred

Industry: IT Hardware / Networking / System Integration

Location: Bangalore

Employment Type: Full Time

Key Responsibilities

• Generate new B2B leads through cold calling, email, LinkedIn, references and online enquiries.
• Handle inbound enquiries and understand customer requirements.
• Sell and promote IT products such as:
• Laptops & desktops
• Servers & storage
• Networking switches, routers and access points
• Firewalls and cybersecurity products
• CCTV & surveillance products
• UPS and power solutions
• Printers, monitors and accessories
• Software licenses, AMC and IT services
• Prepare quotations, proposals and commercial offers.
• Coordinate with the technical team for product selection and solution requirements.
• Coordinate with distributors/OEMs for pricing, availability, lead time and warranty.
• Follow up regularly on quotations and open opportunities.
• Negotiate commercially and work toward order closure.
• Coordinate with purchase, accounts, logistics and technical teams after receiving the PO.
• Follow up for payment collection as per agreed payment terms.
• Maintain customer and opportunity information in CRM/Zoho.
• Prepare daily/weekly/monthly sales and pipeline reports.
• Develop existing customers through repeat business and cross-selling.
• Identify new customers and dormant accounts and generate business from them.
• Achieve assigned monthly/quarterly sales and gross-margin targets.
• Maintain good relationships with customers, OEMs and distributors.
• Required SkillsGood knowledge of IT hardware and networking products.
• Strong communication and convincing skills.
• Good English communication, both verbal and written.
• Strong follow-up and negotiation skills.
• Ability to understand customer requirements and suggest appropriate products.
• Knowledge of MS Excel, Word, Outlook and CRM/Zoho.
• Ability to prepare professional quotations and emails.
• Target-oriented and self-motivated.
• Good coordination with sales, technical, purchase and accounts teams.