Mall Sales Executive

### WoW Nandi – Retail Sales Promoter

### Job Responsibilities & Duties

Department: Sales & Marketing Designation: Retail Sales Promoter Company: WoW Nandi – A Divine Space

### 1\. Sales & Customer Handling

* Promote and sell WoW Nandi products at assigned retail counters, Gawcart, Gawkutir, exhibitions, temples or other designated locations.

* Welcome customers, understand their needs and recommend suitable products.

* Explain product features, usage, pricing and offers accurately.

* Achieve daily, weekly and monthly sales targets assigned by management.

* Encourage repeat purchases and build good customer relationships.

* Introduce customers to new products, combos, wellness kits and promotional offers.

### 2\. Product Knowledge & Demonstration

* Maintain complete knowledge of WoW Nandi's product range, including:

  * Aura Therapy Sticks

  * Vedic Purifier Sambrani Cups

  * Air Sanitiser Cake

  * T-light & Agnihotri Diyas

  * Health & Immunity Booster Havan Diyas

  * Stressfree Vedic Cones

  * Nandi Jyoti Diyas

  * Pooja & Wellness Kits

  * Other assigned Panchgavya products

* Demonstrate products wherever permitted and appropriate.

* Communicate product benefits responsibly without making unapproved medical or health claims.

### 3\. Counter & Stock Management

* Maintain proper product display, merchandising, pricing labels and counter presentation.

* Keep the assigned counter, products and surrounding area neat and hygienic.

* Check stock availability, expiry or batch details wherever applicable.

* Inform the reporting manager and stock team about low stock, damaged goods or stock discrepancies.

* Maintain proper opening and closing stock records.

### 4\. Billing, Payments & Daily Reporting

* Ensure every sale is properly billed and recorded through the approved POS/Pine Labs system, wherever applicable.

* Handle cash, UPI and card payments responsibly and follow company procedures.

* Ensure all online payment entries and cash collections are properly reconciled.

* Submit daily sales reports, including:

  * Total sales achieved

  * Number of bills and units sold

  * Cash and online payment details

  * Stock closing report

  * Customer feedback and issues

* Share required sales updates, counter photographs and reports with the reporting manager on time.

### 5\. Discipline & Company Compliance

* Report to the assigned location on time and follow the approved shift timings.

* Maintain professional grooming, polite communication and a positive attitude.

* Follow attendance, leave approval, uniform and other company policies.

* Do not offer unauthorized discounts, make false commitments or collect payments through personal accounts.

* Immediately report customer complaints, cash mismatches, theft, damage or operational issues.

* Coordinate with the sales manager, stock team and retail location management.

### 6\. Performance Expectations (KPIs)

* Daily, weekly and monthly sales target achievement.

* Customer conversion and average bill value.

* Product knowledge and customer satisfaction.

* Stock accuracy and product availability.

* Counter cleanliness and display standards.

* Timely reporting, attendance and discipline.

These duties align with standard retail promoter responsibilities such as customer engagement, sales targets, merchandising and inventory reporting.

### Job Requirements

* Qualification: Minimum 12th pass preferred.

* Experience: 1–2 years in retail sales/promotions preferred; freshers with good communication skills may also be considered.

* Languages: Gujarati and Hindi; basic English is an advantage.

* Skills: Customer handling, communication, convincing ability, basic smartphone usage and sales orientation.

* Work Location: Assigned WoW Nandi retail counter

Reporting To - Sales Manager / Assigned Reporting Manager.