IMU CAL Senior Manager

IMU CAL Senior Manager

Strategy & Consulting  |  Resources – Metals & Mining

Senior Manager– Client Account Leader

Level / Grade

Senior Manager (Band 6)

Industry Focus

Metals & Mining Conglomerate (Integrated Steel, Aluminum, Mining, Ferro-alloys)

Reporting To

Managing Director / Sector Lead – Resources

Location

India (Primary)  |  Travel: 40–50%

A senior, commercially accountable role responsible for leading, growing, and delivering on a flagship Metals & Mining client account. The incumbent will serve as the primary relationship steward, strategic advisor, and delivery overseer — owning full P&L, seeding new opportunities, and orchestrating multi-tower consulting programs to drive transformational client impact.

Client Account Leadership

• Own C-suite and Board-level relationships; serve as trusted strategic advisor to the client's senior leadership
• Drive executive engagement cadences — QBRs, strategy workshops, thought leadership — to deepen account stickiness
• Maintain deep knowledge of client's transformation agenda, competitive landscape, and value chain priorities

Account Seeding, Growth & P&L Ownership

• Own full account P&L; deliver 15–25% YoY revenue growth through proactive seeding, upselling, and cross-selling
• Develop and execute multi-year account growth strategy; expand Accenture's footprint across Strategy, Digital, Technology, and Operations
• Lead commercial structuring and negotiation of new SOWs, large deals (INR 25–150 Cr+), and contract renewals; maintain 3x pipeline coverage

Consulting Delivery Leadership

• Provide senior oversight across all active engagements; ensure on-time, on-budget, on-quality delivery
• Lead multi-tower programs (Ops Excellence, Digital, Supply Chain, ESG, Technology); manage teams of 20–80+ professionals
• Act as Executive Sponsor; proactively manage delivery risks, scope changes, and client satisfaction

Proposal & Opportunity Development

• Originate and close complex large-scale deals; coordinate Accenture's global network to mobilise the right capabilities
• Author and present C-suite proposals and business cases synthesising multi-dimensional insights

Talent & Practice Leadership

• Build and retain high-calibre teams; coach Managers and Consultants; act as career sponsor
• Contribute to Metals & Mining practice: POVs, reusable assets, case studies, and industry benchmarks

MUST HAVE

PREFERRED / STRONG PLUS

• 6–8 yrs in MBB, Big 4, or top-tier consulting (mandatory)
• 12–18 yrs total across consulting + industry
• Proven account seeding: revenue growth INR 30 Cr+
• Direct delivery ownership: 2–3 large multi-tower programs (50+ FTE)
• Sector exposure: Metals, Mining, Steel, Aluminium, or Resources
• Premier Engineering + Top B-School MBA
• C-suite relationship management track record

• Integrated transformation in capital-intensive industries
• Industry 4.0, digital twin, predictive maintenance in metals/mining
• ESG strategy and decarbonisation roadmaps for heavy industry
• ERP/SAP transformation oversight in consulting capacity
• Familiarity with Accenture frameworks (SynOps, myNav, etc.)

Competency

Level

What Good Looks Like

Client Centricity

Expert

Earns trusted advisor status; anticipates C-suite needs; builds enduring relationships

Business Development

Expert

Originates and closes large complex deals; builds pipeline; creates compelling value propositions

Industry Expertise

Expert

Deep Metals & Mining knowledge; credible across value chain, operations, capital programs

Delivery Excellence

Expert

Delivers large multi-tower programs; manages risk; drives measurable client outcomes

Strategic Thinking

Advanced

Synthesises complexity into insight; shapes client transformation agenda

People Leadership

Advanced

Builds high-performing teams; coaches rising leaders; inclusive culture builder

Financial Acumen

Advanced

Manages P&L; forecasts revenue; structures commercial deals; controls margins

Communication

Expert

Commands Board/ExCo rooms; creates clarity from ambiguity; compelling written & oral

COMMERCIAL

DELIVERY

TALENT & PRACTICE

• Revenue target (quarterly/annual)
• 15–25% YoY account growth
• New TCV bookings per year
• Gross margin % on account
• 3x pipeline coverage ratio

• Client Satisfaction Score ≥4.5/5.0
• On-time, on-budget delivery rate
• Zero high-severity escalations
• Value realization vs. business case
• Client reference-ability / case study

• Retention rate on account (>85%)
• Team promotions & recognitions
• ≥2 practice POV/IP contributions/yr
• Industry visibility & speaking

Phase

Years / Role

Expected Exposure

Ph 1

Yrs 1–5  |  Analyst to Consultant

MBB / Big 4 foundation; problem-structuring, analytics, delivery; early industrials/resources exposure

Ph 2

Yrs 6–10  |  Sr. Consultant / Manager

Led workstreams; sector depth in metals/mining; mid-senior client conversations; BD contributions

Ph 3

Yrs 11–14  |  Sr. Manager / Principal

Multi-workstream delivery; VP-level client ownership; account seeding; proposal leadership; 10–20 person teams

Ph 4

Yrs 15–18  |  Director-track / AD

Full P&L ownership; large multi-tower, multi-year engagements; account growth from seeding to scale; C-suite advisory

NOTE:  This JSW is for internal use by Talent Acquisition and Hiring Managers. Consulting experience is non-negotiable. The role carries significant commercial accountability and requires MD-level approval for offer finalisation.