Service Delivery Officer-Business Banking_BRANCH BANKING_0466_2579_1020981
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Service Delivery Officer-Business Banking_BRANCH BANKING_0466_2579_1020981
- Support acquisition and servicing of Business Banking customers.
- Coordinate documentation, account opening, and onboarding activities.
- Ensure timely processing of customer requests and service queries.
- Liaise with Operations, Credit, Compliance, and Branch teams for smooth transaction execution.
- Maintain accuracy and completeness of customer records and documentation.
- Track business leads and support cross-sell initiatives for banking products.
- Monitor turnaround times and service quality parameters.
- Ensure compliance with regulatory and internal banking guidelines.
- Assist Relationship Managers in portfolio management and customer retention activities.
- Graduate in any discipline; MBA preferred.
- Experience in Banking, Business Banking, SME Banking, Operations, or Customer Service.
- Good understanding of banking products and processes.
- Strong communication and stakeholder management skills.
- Detail-oriented with good analytical and coordination abilities.
- Proficient in MS Office and banking applications.
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
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