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Metagalli

Unifycx

Customer Care Executive

Job Title: Inbound Customer Service Agent
Location: Mysore
Shifts: Rotational Shift, including night shifts
Employment Type: Full-Time


About Us:

unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Job Summary:
We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence.


Key Responsibilities:
Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons.
Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols.
Demonstrate active listening and adapt communication style based on the customer’s tone, cultural context, and emotional state.
Manage complex customer issues efficiently, ensuring timely and satisfactory resolution.
Maintain effective call control, ensuring smooth transitions and proper call direction.
Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry.
Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages.
Accurately set up or act on cases as needed, following company guidelines and compliance rules.
Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes.



Skills Needed:
 
Bachelor’s Degrees/Diploma in a relevant field or equivalent experience.
Proficient in English (verbal and written) – must meet proficiency scale requirements.
Strong customer service skills, demonstrated through interviews and role play evaluations.
Ability to learn and comprehend training material in English.
Excellent active listening and communication skills.
Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations.
Good PC and internet navigation skills, including browser and system operations.
Typing-by-touch proficiency with high accuracy.
Prior experience in self-directed training and PC-based learning (preferred).
Ability to handle sensitive information and follow background check compliance standards.
Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently.
Prior experience in a multilingual contact center or customer support environment.
Familiarity with financial services, payment systems, or card member services is a plus.



Customer Service Executive (Inbound)

Ramakrishna Vidyalaya

Job Title: Customer Success & Operations Executive

Department: Customer Experience & Operations
Location: Mysore
Employment Type: Full-Time

About the Role
We’re looking for a proactive and customer-focused Customer Success & Operations
Executive to join our growing Apparel D2C team. This role blends customer interaction
(via chat, calls, and email) with backend operational coordination to ensure smooth
order management, timely resolutions, and exceptional post-purchase experience.
The ideal candidate should have excellent communication skills, a keen understanding
of the D2C apparel space, and the ability to leverage AI tools like ChatGPT to enhance
productivity, craft communication, and improve customer engagement.

Key Responsibilities
Customer Success (Chats, Calls & Emails)
● Manage customer queries across WhatsApp, chat, calls, and email, ensuring
prompt and professional communication.
● Handle pre-purchase inquiries, post-purchase support, exchanges, returns, and
feedback efficiently.
● Identify customer pain points and coordinate with internal teams (design, dispatch, or
logistics) for resolution.
● Craft well-written responses using AI tools (ChatGPT, Grammarly, etc.) to ensure
clarity, tone, and empathy.
Operations Support
● Coordinate with warehouse/logistics teams for timely dispatches, returns, and
replacements.
● Maintain and track order flow on platforms like Shopify, Return Prime, EasyEcom,
or similar.
● Generate daily/weekly reports on returns, refunds, and operational performance.
● Assist in process automation and workflow optimization using available AI tools.

Skills & Qualifications
● 1–3 years of experience in Customer Support, Operations, or E-commerce,
preferably in the Apparel or D2C sector.
● Excellent written and verbal communication skills with a customer-first mindset.
● Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.
● Strong Excel skills - data entry, reporting, and basic analysis (formulas, pivot tables,
etc.).
● Good understanding of computer systems, dashboards, and online tools.
● Experience using Shopify, CRM tools, or order management systems.
● Familiarity with AI tools (ChatGPT, Notion AI, etc.) for writing, summarizing, and
automation.
● Highly organized, detail-oriented, and proactive with the ability to multitask in a
fast-paced environment.
● Knowledge of return/exchange workflows, courier tracking, and customer
support processes is a plus.
● Interest in AI-driven operations and process optimization within the D2C
ecosystem.


Eco-Embrace Designer Clothing Private Limited

Customer Success & Operations Executive

Siddarthanagar Nagar

Work from home -Insuremile company
*Only Female
*Data will be given with effective training
*must able to talk to customer and close the leads
* Must speak Kannada
*Must have smartphone
*Permanent work from home
*WEEKLY 5 DAYS WORKING - SAT-SUN OFF


Insuremile Insurance Web Aggregator Pvt. Ltd.

Telesales Executive

Regional College of Education

Non-voice  
To review and analyze the order status on client’s CRM. 
To handle verification process and raise disputes for all the eligible orders. 
To highlight any anomalies in processing disputes. 
 To resolve queries related to orders, provide product information  Real time update on CRMs by capturing the data  Identifying order disputes basis the date range. Gather data through observations, reports, and direct interactions with clients or customers. Voice:  Conduct verification calls and handle communication in voice processes to verify refund/order status, ensuring accuracy and compliance with guidelines  Identify and escalate priority issues to the customer/clients via appropriate channels  Maintain a positive, empathetic, and professional attitude on call at all times  Meet or exceed call handling and quality targets set by the company.  Stay updated with product knowledge and system changes. 


VSSR Consulting

Jayalakshmipuram Extension

We are hiring Telesales Representative role
Only Females
No registration fee
Must speak Kannada fluently
Training will be given
Weekly 5 days working
Sat-Sun off


Telesales Representative

Manduru

Job Description:
We are hiring Outbound Telecallers for both part-time and full-time roles. Work from home, enjoy flexible hours, and earn attractive incentives. Perfect for students, homemakers, and anyone looking for extra income. No sales pressure – your role is only to explain and share information.
Key Responsibilities:
Make outbound calls to potential customers.

Explain product/service details in a friendly manner.

Generate leads and maintain simple follow-ups.

Achieve basic call targets (no sales pressure).

Requirements:
Good communication skills (Hindi/English; regional language is a plus).

Mobile phone and internet connection.

Basic knowledge of handling calls/data entry.

Self-motivated and polite on calls.

Job Type: Part-Time or Full-Time | Work From Home
Salary: ₹8,000 – ₹18,000 (based on role & performance) + Attractive Incentives
Timings: Flexible for part-time | Fixed shift for full-time
Benefits:
Work from home comfort.

Flexible working hours.

No sales targets or pressure.

Extra incentives for performance.

Training and career growth support.


Blue Water Technologies

Telecalling Executive

Lashkar Mohalla

Roles and Responsibilities:         

·        Greeting to the Patients before and After the calls
·        Handling customer queries, provide information about services 
·        Should support daily operations of the clinic 
·        Attending to the patients queries over the telephone and convert all queries into appointments (FE and references)
·        Schedule Appointments and coordinate with patients in polite way and should not harsh on calls 
·        Should provide vital information requested by patients from time to time
·        Reference Collections from Existing Patients 
·        Responsibilities for maintenance of Patients Appointments/Data 
·        Follow up with Missed Appointments
·        Cold Calling the Database to maximize capacity utilization
·        Should Coordinate with Doctors / CROs regarding POT
·        Should work individually; prioritize the urgency of multiple of requests.

Job Summary:-
 
A Customer Service representative supports patients by providing helpful information, answering questions, and responding to complaints. They are the front line of supports for patients and they help ensure that patients satisfied. Provide information in response to inquiries about homeopathic treatment and to handle the resolve complaints. As a skill set, customer service entails several qualities like active listening empathy, problem-solving and communications.





Homeocare International

Ramakrishna Nagar (Mysuru)

Job Description: Sales Internship


We are seeking dynamic and motivated Sales Interns to join our team. This internship offers an excellent opportunity to gain hands-on experience in sales, work closely with our business development team, and build a strong foundation in sales strategies and customer relationship management.


Key Responsibilities:
Assist the sales team in generating leads and identifying potential clients 
Conduct market research to identify new business opportunities 
Support in preparing sales presentations and proposals 
Manage client databases and follow up with leads 
Analyze sales data and help improve sales strategies 
Collaborate with cross-functional teams to achieve sales targets 

Requirements:
Currently pursuing or recently completed a Bachelor's degree (any field) 
Strong communication and interpersonal skills 
Self-motivated with a target-driven approach 
Basic knowledge of MS Office (Excel, PowerPoint, Word) 
Ability to work independently and as part of a team Role & responsibilities 


Working Hours: 9:00 AM to 6:00 PM


Muthoot Finance

Sales Executive Intern

Whitefield

Job Title: Telecaller (Work From Home)Location:Preferred: Candidates based in Karnataka
Work Mode: Remote / Work From Home

About the Role:We are looking for enthusiastic and motivated individuals to join our team as Telecallers. The ideal candidate should have excellent communication skills in Kannada along with a basic understanding of Hindi or English. You’ll play a key role in interacting with potential clients or partners, managing follow-ups, and ensuring smooth documentation and onboarding processes.
Key Responsibilities:


Make outbound calls to prospective customers, drivers, or vendors to explain services and offers.
Handle inbound queries efficiently and maintain a polite, professional tone.
Maintain accurate call records, documentation, and daily follow-up reports.
Assist in onboarding and verification processes through phone and app-based support.
Achieve daily/weekly targets related to call volume, onboarding, or conversions.


Required Skills & Qualifications:


Strong verbal communication skills in Kannada (mandatory).
Basic understanding of Hindi and/or English for communication.
Excellent convincing skills, patience, and listening ability.
Ability to handle smartphones and basic app operations.
Good documentation, coordination, and follow-up skills.
Prior telecalling, sales, or customer support experience is an advantage (not mandatory).


Compensation & Benefits:


Per Onboarding Cost: ₹52
Attractive performance-based incentives.
Flexible work hours within standard business timings.
Opportunity to work remotely from the comfort of your home.
Ideal Candidate Profile:


Based in Karnataka or familiar with local dialects and culture.
Comfortable working independently with minimal supervision.
Self-motivated, disciplined, and target-oriented.



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Telecaller Outbound

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Telecalling Bpo Telesales Jobs in Mysuru - 10 Verified Vacancies

Customer Care Executive

Customer Service Executive (Inbound)

Customer Success & Operations Executive

Telesales Executive

Customer Care Executive

Telesales Representative

Telecalling Executive

Telecalling Executive

Sales Executive Intern

Telecaller Outbound

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