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Mercurim

Pilerne

Call Center Supervisor:

Qualifications:
Bachelor's degree or diploma in relevant field

2-4 years of experience in customer service or call center environment
Leadership abilities and team management skills
Good communication skills
Familiarity with call center software and tools
Ability to handle escalations and train agents

Job Description:
Supervise daily operations and ensure team meets performance targets

Provide coaching and training to agents
Monitor calls and review performance to ensure quality standards
Motivate team members and foster a positive work environment
Generate reports on team performance and escalate issues
Assist in recruitment and onboarding of new agents





Jetway Oil and Fuel Services Home

Call Center Supervisor

Candola

The Restaurant Onboarding Executive will be responsible for managing the
end-to-end process of onboarding new restaurant partners onto the Swiggy platform. This role
involves coordinating with restaurant partners, ensuring all necessary documentation is
completed, and facilitating a smooth onboarding experience. The ideal candidate will have
excellent communication skills, attention to detail, and a passion for building strong
partnerships.
Key Responsibilities:
● Onboarding Management:
○ Coordinate with new restaurant partners to collect and verify all required
documentation.
○ Guide restaurant partners through the onboarding process, ensuring all steps are
completed accurately and efficiently.
○ Set up restaurant profiles on the Swiggy platform, including menu listings and
pricing details.
● Relationship Building:
○ Develop and maintain positive relationships with restaurant partners.
○ Address any questions or concerns from restaurant partners during the
onboarding process.
○ Provide ongoing support to restaurant partners to ensure a successful launch on
the platform.
● Training and Support:
○ Conduct training sessions for restaurant staff on how to use the Swiggy platform.
○ Ensure restaurant partners are well-versed in Swiggy's policies and procedures.
○ Offer continuous support to restaurant partners to help them optimize their
performance on Swiggy.
● Process Improvement:
○ Identify opportunities to streamline the onboarding process and improve
efficiency.
○ Gather feedback from restaurant partners and share insights with the internal
team to enhance the onboarding experience.
○ Stay updated with industry trends and competitor activities to provide innovative
solutions.
● Reporting and Documentation:
○ Maintain accurate records of the onboarding process for each restaurant partner.
○ Prepare regular reports on onboarding activities and key performance indicators.
○ Ensure compliance with all legal and regulatory requirements.


Swiggy Instamart

Client Relationship Executive

Sanvordem

jungle spring resort

urjunt hiring

loction : goa

salary : 20k to 25k , targets - 5 schools or colleges to bring as per target completion

incentive - 5 percent on each school after targate completion


Ashlesh Hospitality Private Limited

Sales Executive

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Telecalling Bpo Telesales Jobs in Goa - 3 Verified Vacancies

Call Center Supervisor

Client Relationship Executive

Sales Executive

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