Jobs

Pine Labs Private Limited

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru/Bangalore

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli-Dharwad

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata/Calcutta

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai/Bombay

Mysore/Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj/Allahabad

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Tiruchirappalli

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Customer Support

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Operations

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

Subramanya Nagar

Bengaluru

Kailasipalyam

Job Title: Senior Executive – EDC/POS Machine (Field Sales)

Company: Pine Labs
Product: EDC / POS Swipe Machines (All in One -3 In Machine) /- Mini Machine
https://www.pinelabs.com/mini

Pay Roll : On Roll

About the Company

Pine Labs is a leading fintech company offering payment and merchant commerce solutions, including POS machines and digital payment services across India.

Job Role
We are looking for a dynamic and result-oriented Field Sales Executive / Sales Manager for EDC (POS) machine sales. The role involves direct interaction with merchants and driving device sales through field visits.

Key Responsibilities
Conduct shop-to-shop visits to onboard merchants
Sell and promote EDC/POS swipe machines
Build and maintain relationships with local businesses
Achieve monthly sales targets
Provide product demonstrations and explain benefits to merchants
Coordinate with internal teams for smooth onboarding
Eligibility Criteria
Education: Undergraduate / Graduate (both can apply)
Experience: Preferred from banking & fintech sales (POS/EDC sales)
Candidates from SBI / HDFC / HDB Financial / Phone Pe / Google Pay / Paytm /MSwipe/Finserv/POS sales will be preferred

Skills Required:
Good communication and negotiation skills
Strong sales orientation
Local market knowledge
Mandatory Requirements
Two-wheeler (Bike)
Compensation & Benefits

*Salary: Up to ₹28,000(In-hand Fixed) +*Travel Allowance + Attractive Incentives+ PF + Medical Benefits

Job Location - Bangalore

Selection Process
How to Apply

Interested candidates can share their resume or references with:

Pinelabs HR Contact: Prakash V
📞 8150880680
prakash.v2@pinelabs.com


Senior Executive

Rashtrapati Bhavan

KHODA CLY.

Job Description:We are looking for a Remote Technical Support Executive to assist customers with technical issues, troubleshooting, and product support. The candidate will communicate with customers through calls, chat, email, or remote access tools to resolve issues efficiently and provide excellent customer service.

Responsibilities:Handle customer technical support queries remotely
Troubleshoot hardware/software/network-related issues
Guide customers step-by-step to resolve problems
Provide remote desktop assistance when required
Maintain proper records of customer interactions
Escalate complex issues to senior technical teams
Ensure customer satisfaction and timely resolution




Customer Support & Troubleshooting Executive

Noida Sector 62

Customer Support Agent
Merchant Services | Helpdesk Operations



FinTech


 


POS / Merchant


 


B2B Payments


 


Merchant/Customer Support


 


24×7 Shifts


 


 



Function
Merchant Services


Level
Agent (L1)


Employment
Type
Full-Time


Work
Schedule
24×7 Rotational

Location
Noida ( U.P)

Education
Graduate (B.Com Preferred)

Experience
Min. 1 Year


Reporting
To
Team Lead / Supervisor

ABOUT PINE LABS
Pine Labs is India's leading merchant commerce platform, powering point-of-sale (POS) solutions, digital payments, and financial services for merchants across retail, hospitality, and financial services. We serve marquee B2B clients including leading banks, NBFCs, and enterprise retail chains, making seamless payment experiences the norm across India.
 

ROLE OVERVIEW
As a Customer Support Agent within the Merchant Services helpdesk, you will be the first point of contact for our merchant partners and bank agent networks resolving queries related to POS devices, transaction issues, onboarding, and financial services. You will operate in a 24×7 rotational shift environment and are expected to deliver high first-contact resolution (FCR) while supporting our deflection and self-serve strategy.
 

KEY RESPONSIBILITIES
•     Handle inbound/Email helpdesk contacts (calls, email, chat) from merchants, bansks, and B2B partners related to POS terminals, transaction disputes, MDR/TID/MID queries, and onboarding issues.
•     Troubleshoot and resolve Level 1 & Level 2 issues related to Pine Labs POS hardware and software, payment gateway failures, settlements, and reconciliation discrepancies.
•     Support bank networks and DSA partners with queries related to merchant onboarding, AR/ACH processes, and fee structures (MDR, IER).
•     Accurately log all interactions in the CRM/ticketing system, ensuring correct tagging of issue types, sub-categories, and resolution codes.
•     Escalate, participate for complex issues to Level 2 / specialist teams while maintaining ownership of the ticket and follow-up communication.
•     Achieve and maintain set KPIs including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), and Abandoned Call Rate (ACR).
•     Adhere to rotational shift schedules including night shifts, weekends, and public holidays in line with 24×7 operations.
•     Participate in regular calibration sessions, product training, and process updates to stay current with Pine Labs product changes.
•     Maintain compliance with data privacy, PCI-DSS guidelines, and Pine Labs internal SOPs at all times.
 
 
 
 
 
REQUIRED QUALIFICATIONS
Education
•     Minimum: Graduate in any discipline from a recognised university.
•     Preferred: B.Com (Bachelor of Commerce) candidates with a commerce background are given preference for their foundational understanding of financial services, accounting, and business processes.
Experience
•     Minimum 1 year of experience in a customer support / contact centre role (voice, email, or chat).
•     Experience in any of the following is highly desirable: FinTech / digital payments, POS / payment terminal support, banking operations or bank agent (BC agent / DSA) support, B2B client servicing, financial services helpdesk.
 

SKILLS & COMPETENCIES
Domain Knowledge
•     Working knowledge of POS ecosystem: transaction flow, settlement cycles, TID/MID structures, chargebacks, and dispute resolution.
•     Understanding of B2B merchant services and the role of acquiring banks, payment networks, and payment aggregators.
•     Familiarity with banking and financial services concepts: MDR, AR/ACH, IER, NACH, KYC/KYB processes.
•     Awareness of bank agent (Business Correspondent / BC agent) model and their operational requirements is a plus.
Communication
•     Proficient in spoken English ability to converse clearly, confidently, and professionally with merchants and B2B stakeholders.
•     Strong written English communication for email, chat support, and ticket documentation.
•     Working knowledge of Hindi and/or regional language is an advantage given the pan-India merchant base.
Technical & Operational
•     Proficient in Microsoft Excel ability to work with data, filters, basic formulas, and MIS reports.
•     Comfortable with CRM / ticketing platforms (Freshdesk, Zendesk, Salesforce or equivalent).
•     Basic understanding of payment applications and merchant portals; ability to guide merchants through app-based troubleshooting.
•     Ability to multitask across communication channels (voice + digital) during peak periods.
Behavioural
•     Strong problem-solving orientation with ability to think.
•     High degree of ownership proactively follows through on open tickets and merchant commitments.
•     Empathetic and patient in handling frustrated or high-value merchant escalations.
•     Team player with demonstrated ability to collaborate across internal teams (product, ops, field).
 

WORK SCHEDULE & SHIFT POLICY
Pine Labs Merchant Services operates on a 24×7 model to support our merchant partners round the clock. This role requires:
•     Willingness and ability to work in rotational shifts covering morning, afternoon, and night schedules.
•     Comfort with rostered weekly offs (may fall on weekdays) in lieu of weekend working.
•     Availability for work on national and public holidays as per shift roster.
•     Shift changes with reasonable notice as per business requirements.
Shift allowances and compensatory benefits are applicable as per Pine Labs HR policy.
 

WHAT WE OFFER
•     Competitive fixed salary with shift allowance and performance-linked incentives.
•     Structured onboarding with domain training on POS, payments, and financial services.
•     Clear internal career progression from Agent to Senior Agent, Subject Matter Expert (SME), and Team Lead.
•     Exposure to India's largest merchant payments ecosystem and B2B fintech operations.
•     Health insurance, PF, and statutory benefits as per applicable law.


Customer Care Executive

Role and Responsibility: 

Manage a large volume of inbound and outbound calls, emails and chats with knowledge and efficiency.
Identify and address the customers issue, provide first time resolution.
Create enquiry, service and complaint tickets against each call and email.
Respond quickly, professionally, and accurately to customer inquiries regarding complaints and queries.
Meet personal and team productivity/quality KPI targets.

Educational Qualification 
Graduate 

Skills and experience:
 Essential 
Excellent written and verbal English communication skills
Good knowledge of computer and Microsoft Excel.
Good in problem-solving skills, analytical skills and logical reasoning.
Committed towards assigned responsibilities.
Quick learning skills.
Open to work on all Bank Holidays and Sundays.
Flexible to work in Rotational shifts, including late Shifts and Night.

Desirable 
Experienced in customer service tele-calling profile and technical query handlings.
 consider Fresher + Graduate

Male/Female Both can appied .


Customer Support Executive

Customer Success Executive

Ahmedabad (Rural) District Court

Divinity Hostel

Job Title: Senior Executive (Sales manager)– EDC/POS Machine (Field Sales)

Company: Pine Labs
Product: EDC / POS Swipe Machines

Telephonic Interview

Pay Roll : On Roll

About the Company

Pine Labs is a leading fintech company offering payment and merchant commerce solutions, including POS machines and digital payment services across India.

Job Role
We are looking for a dynamic and result-oriented Field Sales Executive / Sales Manager for EDC (POS) machine sales. The role involves direct interaction with merchants and driving device sales through field visits.

Key Responsibilities
Conduct shop-to-shop visits to onboard merchants
Sell and promote EDC/POS swipe machines
Build and maintain relationships with local businesses
Achieve monthly sales targets
Provide product demonstrations and explain benefits to merchants
Coordinate with internal teams for smooth onboarding

Eligibility Criteria
Education : Graduate
Experience: Preferred from banking & fintech sales (POS/EDC sales)
Candidates from SBI / HDFC / HDB Financial / Phone Pe / Google Pay / Paytm /Mswipe/Finserv/POS sales will be preferred

Skills Required:
Good communication and negotiation skills
Strong sales orientation
Local market knowledge
Mandatory Requirements
Two-wheeler (Bike)

Compensation & Benefits
Salary: Up to ₹27000 (In-hand Fixed)+ Travel Allowance+Attractive Incentives +PF + Medical Benefits

Job Location
Ahmedabad 5 

Selection Process
How to Apply

Interested candidates can share their resume or references with:

Pinelabs HR Contact: Dhara Gajera
📞 7048710703
dhara.gajera@pinelabs.com


POS Sales

Jivan Vihar

Rajpur

Job Title: Senior Executive (Sales manager)– EDC/POS Machine (Field Sales)

Company: Pine Labs
Product: EDC / POS Swipe Machines

Telephonic Interview

Pay Roll : On Roll

About the Company

Pine Labs is a leading fintech company offering payment and merchant commerce solutions, including POS machines and digital payment services across India.

Job Role
We are looking for a dynamic and result-oriented Field Sales Executive / Sales Manager for EDC (POS) machine sales. The role involves direct interaction with merchants and driving device sales through field visits.

Key Responsibilities
Conduct shop-to-shop visits to onboard merchants
Sell and promote EDC/POS swipe machines
Build and maintain relationships with local businesses
Achieve monthly sales targets
Provide product demonstrations and explain benefits to merchants
Coordinate with internal teams for smooth onboarding

Eligibility Criteria
Education: Undergraduate / Graduate (both can apply)
Experience: Preferred from banking & fintech sales (POS/EDC sales)
Candidates from SBI / HDFC / HDB Financial / Phone Pe / Google Pay / Paytm /Mswipe/Finserv/POS sales will be preferred

Skills Required:
Good communication and negotiation skills
Strong sales orientation
Local market knowledge
Mandatory Requirements
Two-wheeler (Bike)
Compensation & Benefits

Salary: Up to ₹30,000 (In-hand Fixed)
Travel Allowance
Attractive Incentives
PF & Medical Benefits
Job Location
Raipur (2 positions)
Durg (1 position)
Bilaspur (1 position)
Korba (1 position)

Selection Process
How to Apply

Interested candidates can share their resume or references with:

Pinelabs HR Contact: Dhara Gajera
📞 7048710703
dhara.gajera@pinelabs.com


Field Sales Manager

A C Guards

Himayat Nagar

Sales Officer

Santoshi Mata Chowk

Mali Nagar

👉Dear friends Greetings of the Pine Labs PVT. LTD.

👉Tomorrow is an interview Telephonic Round in Pine Labs 

👉Profile = POS Machine 

👉 Salary = 23000k to 27000k+ 5000 Travel allowance + P.F. + Medical+ Good Incentive 

👉Location= Durg, Bilaspur,Korba
👉Qualification = HSC Graduation Passed 

👉Required Experience = 6 above Months Phone pay, Google pay ,Bharat Pay Amazon Pay, Paytm ,Movie quik , Bajaj Pay, Pay Pal ,Razorpay, Square, Affirm, Revolut ,Acko, Credit, MasterCard ,Coinbase, Zerodha ,Intuit ,Lending kart Finance, Stripe, Chime, Fiserv , Robinhood Adyen, Groww, Police bazar, Sofi, Upstox 

👉Male Female both are required 

👉HR Shubham Pandey = 8355925144 

👉Interested candidates please share with me your updated resume


Sales Manager

Colllege Road Andarliayan Galian

Cycle Market (Millar Ganj)

Sales Promoter

Mumbai Agra Road

LOCALITY

Greeting From Pine Labs HR Team 
Company Name- Pine Labs

Position In Store Promoter Executive 
Age- 18 to 35 Years
Location: Nashik
Area: Nashik
Position:1 
Qualification- 12th Graduate 
	
Vertical : ISP Pay Later (In Store Sales Promoter )
23000 In hand Fix + Travel allowance +PF + Medical 

Must Know : 	
Brand EMI, Bank EMI, No Cost EMI, MIEMI, Instant cashback. 

*Acquire new Large corporate merchants by placing our POS machines Acquiring, sales skills, 	relationship Management
*Forecast potential sales and revenue targets effectively from new and existing markets and maximize sales Negotiation skills, Initiator
*Establish and maintain relationships with partners/corporates by offering innovative solutions which drive t	he business Analytical Ability, Business Understanding,

Prefer Industry candidate Require: 
NBFC- Bajaj Finserv / Samsung Promoter/Appo Promoter /Vivo Promoter/ Shopse/Cashifey/HDB finance,
 Bajaj Finserv, IDFC, Homecredit , croma, relieance digital, Vijay Sales 

Pinelabs HR 
Contact Dhara Gajera 
7048710703


Field Store Promoter

I.I.T.Main Gate

Mumbai

Safed Pool

Job Title: Merchant Support Executive (Inbound Process) 
Department: Merchant Support 

Company Mosambee 

Job Summary: 
The Merchant Support Executive will be the first point of contact for merchants using 
Benow’s platform. This role involves resolving queries, providing support for digital 
payment services, and ensuring a smooth experience for our merchant partners via 
inbound calls, emails, or chat.
 
Key Responsibilities: 
* Handle inbound calls and messages from merchants regarding transaction 
issues, onboarding, platform usage, or payment reconciliation. 
* Deliver prompt, accurate, and courteous support. 
* Maintain up-to-date knowledge of Benow’s products and services. 
* Log all interactions in the CRM system accurately. 
* Escalate unresolved issues to the appropriate departments while ensuring 
timely follow-up. 
* Meet and exceed individual performance metrics including call quality, 
resolution time, and CSAT (Customer Satisfaction) scores. 

Requirements: 
* Graduate or equivalent degree. 
* 1–2 years of experience in a voice-based customer support or helpdesk role 
(fintech preferred). 
* Strong verbal communication skills in English and Hindi (additional regional 
languages a plus). 
* Basic technical understanding of UPI, digital payments, and mobile apps. 
* Patience, empathy, and problem-solving mindset. 
* Willingness to work in rotational shifts including weekends.
* ⁠salary upto  -22,000 to 24,000NTH .

HR - Mosambee 
7028890526


Telecaller Inbound

Rajajipuram

Wazirganj

Company Name- Pine Labs

Designation : Instore Sales Promoter 

Salary 23000 In hand + 3000 Travel allowance + PF + Medical 

Age- 18 to 30Years

Verticl : ISP Wheels
Visit : 2 Wheels Show room .4 Wheels showroom 
23000 In hand +3000 Travel allowance + PF + Medical 

Incentives 3k to 15k You can earn+ medical Insurance 

Position Sales Promoter Executive 

*Visit Two Wheeler/ For Wheeler Store every Day 
*Acquire new Large corporate merchants by placing our POS machines Acquiring, sales skills, relationship Management
*Forecast potential sales and revenue targets effectively from new and existing markets and maximize sales Negotiation skills, Initiator
*Establish and maintain relationships with partners/corporates by offering innovative solutions which drive the business Analytical Ability, Business Understanding,

Prefer Industry candidate Require: 
NBFC- BAJAJ Finserv Lifestyle- Telecom- Paytm/phone pay /Google pay/kotak bank/idfc/idbi/HDB/

Q.F:- Minimum 12th
Location: Lucknow 
Position: 1

Male candidates Require

HR Shikher
8115558976


Store Promoter

Company Name- Pine Labs

Designation : Instore Sales Promoter 

Salary 23000 In hand + 3000 Travel allowance + PF + Medical 

Age- 18 to 30Years

Verticl : ISP Wheels
Visit : 2 Wheels Show room .4 Wheels showroom 
23000 In hand +3000 Travel allowance + PF + Medical 

Incentives 3k to 15k You can earn+ medical Insurance 

Position Sales Promoter Executive 

*Visit Two Wheeler/ For Wheeler Store every Day 
*Acquire new Large corporate merchants by placing our POS machines Acquiring, sales skills, relationship Management
*Forecast potential sales and revenue targets effectively from new and existing markets and maximize sales Negotiation skills, Initiator
*Establish and maintain relationships with partners/corporates by offering innovative solutions which drive the business Analytical Ability, Business Understanding,

Prefer Industry candidate Require: 
NBFC- BAJAJ Finserv Lifestyle- Telecom- Paytm/phone pay /Google pay/kotak bank/idfc/idbi/HDB/

Q.F:- Minimum 12th
Location: Lucknow
Position: 1

Male candidates Require

HR Shikher
8115558976


Finance Executive

Apply for best Pine Labs Private Limited Jobs from top companies hiring near you. Explore 16+ verified job openings and apply instantly on Apna.

AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Pine Labs Private Limited Jobs - 16 Verified Vacancies

Senior Executive

Customer Support & Troubleshooting Executive

Customer Care Executive

Customer Support Executive

Customer Success Executive

POS Sales

Field Sales Manager

Sales Officer

Sales Manager

Senior Executive

Sales Promoter

Field Store Promoter

Telecaller Inbound

Customer Support Executive

Store Promoter

Finance Executive