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Pine Labs Private Limited

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I.I.T.Main Gate

Mumbai

Nelco Company Bus Stop

Role : State Stock Head ,

Position: Team Lead/Assistant Manager

Company : Pinelabs

Budget - 5.5 Lakhs
Location - Mumbai

Job summary: Pine Labs is looking for a seasoned person who is energetic, passionate, data-driven, and customer-

obsessed to join the team and make a positive difference. This is a high visibility and high-impact role within Operations.

This role will give a very good exposure to Supply Chain Managements projects and provide fast-learning curve
You are highly detailed, believe in continuous improvement philosophy and lead by example to be just as passionate about
operational performance and predictability as you will be about all other aspects of customer experience.

Key Responsibilities Competencies

1 Inventory Management - Inventory Movement to Engineers as per Requirement/Projection - Maintain record of all Inventory Inward/Outward MIS - Forward and Reverse Stock Movement from Field Engineers are done within TAT. - Ensure adequate Inventory at all locations to avoid stock out situation. - Ensure Stock movement are done in TAT. - Keep the Inventory Recon accuracy at 100% at all times - Track Inventory and ensure consumption details are taken from field teams - Monitor the Engineers Stock Daily and ensure physical Vs system count is 100% - Maintain MSL of consumable Stock and ensure sufficient Qty is available at Warehouse. · Ability to understand stock movements · Ability to track stock movements · Patient about working with large sets of data

2 Quality Control and Audits - Evaluate data from various sources, analyze, and perform quality checks independently using raw data. - Stock Audit of Engineers and Warehouse Inventory Weekly. - Ensure are Physical Movement are regularised in System on real time basis. - Ensure Stock Movement are done as per Statutory requirement ( Proper Delivery Challan, e-waybill etc.,) - Warehouse Safety Inspection Checklist should be 100% Compliance. - Develop and maintain MIS and ensure that data is organized and structured. · Awareness to identify gaps in processes · Maintain integrity in Audit process · Obsessed about Customer experience

3 Tools Proficiency & Skills required - Good mathematical & analytical skills to help collect, measure, organize and analyze data. - High Proficiency in Excel · Data Analysis · Eye for Detail

We are looking for

1 2-5 years of overall experience and has worked preferably in Supply Chain/Field Operations
2 Experience in Fintech/BFSI/Logisitics industry is preferred but not mandatory.
3 Has minimum 2-5 years’ experience of working with inventory and stock movements
4 A team player who can establish & maintain a good rapport with cross functional teams and set new processes
5 Keen to work on driving service excellence and best in class customer experience


Why should you join Pine Labs?
1 Leading position in Payments has allowed us to build multiple businesses around our existing rails.
2 We offer a culture of care & respect for others in an environment of accelerated technological innovation. A work culture where maniacal focus & speed doesn’t come at the cost of integrity.
3 We are laying the foundation for digitization of Indian & SE Asian merchants. Join hands as we build the next generation commerce platform for Indian & SE Asian merchants.
4 At Pine Labs, we believe every day is game day. And we're playing not just to win but to become the champions of our field.

Location: Mumbai

Pinelabs HR 
Dhara Gajera 
7048710703
dhara.gajera@pinelabs.com


State Stock Head

Chakkalakkal

Palluruthy

Designation :- Service Manager

Role & Responsibility
-SLAs monitoring the as per activities assigned.
-Tracking Installed / De-installed terminals.
- Co-ordination and daily reporting for field activities.
-Support for Field Team for issue resolution
-MIS Reports and maintain Dash Boards based on departmental needs and requirements.
-Various MIS report preparation for banking merchant as per Bank/management’s requirement

Daily Assignment 
ü Stock Management of Device & SIM card
ü Daily Visit schedule report preparation and planning.
ü Response and cooperation to team
ü Timely deployment and update to backend team.
ü Rejection completion in system on the same day.
ü monitoring task completion at merchant location on the system.

Qualification & Experience

Graduate in any stream


Service Manager

Keshari Nagar

Gajapati Nagar

KAM Service Reletionship Manager

Client Relationship Manager

Shivala Par

Mithapur

Key Account Manager

Maharashtra Kata Marol

Job Title: Merchant Support Executive (Inbound Process)
Department: Merchant Support
Job Summary:
The Merchant Support Executive will be the first point of contact for merchants using Benow's platform. This role involves resolving queries, providing support for digital payment services, and ensuring a smooth experience for our merchant partners via inbound calls, emails, or chat.
Key Responsibilities:
* Handle inbound calls and messages from merchants regarding transaction issues, onboarding, platform usage, or payment reconciliation.
* Deliver prompt, accurate, and courteous support.
* Maintain up-to-date knowledge of Benow's products and services.
* Logall interactions in the CRM system accurately.
* Escalate unresolved issues to the appropriate departments while ensuring timely follow-up.
Requirements:
* Graduate or equivalent degree.
* -ayers of experience in a voice-based customer supportor helpdesk role
Strong verbal communication skills in English and Hindi (additional region anguages a plus
* Basic technical understanding of UPI, digital payments, and mobile apps.
* Patience, empathy, and problem-solving mindset.
* Willingness to work in rotational shifts including weekends. 
* ⁠Salary upto 32,000 NTH 
* ⁠in-hand , Pf , Mediclaim .
• Contact ⁠Hr - 7028890526


Inbound Customer Service Advisor

Johar Chowk

Greeting From benow HR Team 
Job Profile : Customer Sales Executive 
Location: Saki Naka

Inside work totally

Totally WFO work 

About Us: Benow is a leading Fintech company specializing in Deviceless Transaction. We are committed to delivering high-quality solutions to our Merchants and fostering a dynamic work environment that encourages growth and success.
Job Description:
We are seeking a motivated and energetic Outbound Tele sales Representative to join our growing team. In this role, you will be responsible for contacting Merchants to present our services, generate sales opportunities, and meet sales targets.
Responsibilities:

Conduct outbound calls to Merchants to introduce our services.
Build and maintain strong, long-lasting customer relationships.
Explain features, benefits, and pricing accurately to Merchants.
Achieve monthly sales targets and goals.
Collaborate with team members to achieve better results.

Requirements:
Proven experience in outbound sales or Telesales role preferred.
Excellent communication and interpersonal skills.
Ability to effectively manage time and prioritize tasks.
Strong negotiation and skills.

Salary Up to 29000 NTH + + PF+ Medical

language: 
Telgu/English 1
Hindi/English 07
Hindi/English/Gujarati 3
Hindi/English/Marathi 3 
Hindi/English/Bengali 3 
Oriya /Hindi/English 2

Opening: 
Male/Female Both can appied .

Contact Person - Rohini Khot
9821720357


Customer Support Executive

Food Technology

Mysuru

Lakshmipuram

Sales Officer

Tulsi Vihar Colony

Lashkar

Company: Pine Labs Private Limited
Job Type: On-Roll
Designation: Sales Manager
Department: EDC / Merchant Acquiring Sales
Job Role: Sales Manager – EDC Machine Sales (Open Market)
Key Responsibilities:
Lead and manage open market sales for Pine Labs EDC (POS) machines.

Acquire new merchants such as retail stores, restaurants, hotels, pharmacies, petrol pumps, and SMEs.

Promote and sell EDC machines, QR solutions, and digital payment products.

Build and manage a team of Relationship Officers / Sales Executives.

Achieve monthly, quarterly, and annual sales targets.

Train team members on product features, pricing, and sales techniques.

Conduct daily field visits and joint calls with team members.

Ensure proper documentation, KYC, and installation coordination.

Maintain strong relationships with merchants for retention and upselling.

Track market competition and provide regular MIS reports to management.

Skills & Requirements:
Strong experience in EDC/POS machine sales or fintech sales.

Excellent communication and negotiation skills.

Team handling and leadership experience.

Knowledge of open market field sales.

Target-oriented and result-driven mindset.

Preferred Background:
Banking, Fintech, NBFC, or Payment Industry experience.

Prior experience in Pine Labs / Paytm / Razorpay / PhonePe / BharatPe / MSwipe is an advantage.

CTC & Benefits:
Fixed salary + attractive incentives

PF, ESIC, and other on-roll benefits (as per company policy)


Senior Sales Manager

Chambakkara

🚀 We’re Hiring | Team Leader – POS Operations 🚀
We are looking for an experienced Team Leader to manage and drive POS deployment and service operations across the assigned area/state/city.
🔑 Key Responsibilities:
• Ensure POS terminals are deployed and serviced as per SLA (95%+ uptime)
• Oversee installation, configuration, and handover of new POS deployments
• Monitor daily/weekly faulty POS & sound box reports and coordinate returns to HO
• Lead and supervise Field Technicians, Deployment Officers & Support Officers
• Manage attendance, field schedules, and route planning for optimal coverage
• Maintain accurate inventory records (deployed, stock, repair, decommissioned)
• Coordinate with HO/vendors for replacements and spares
• Prepare and submit daily, weekly, and monthly performance reports
🎓 Qualifications:
• Any Graduate
💼 Experience:
• 2–3 years in POS operations, field services, or fintech
• Minimum 2 years in a supervisory/managerial role
🛠 Required Skills:
• Strong MS Excel & reporting skills
• Team leadership & people management
• Target-driven mindset with ability to work under pressure
• Excellent planning, scheduling & resource allocation skills
📩 Interested candidates can apply or share profiles via direct message.
Email ID- rohini.khot30@pinelabs.com
#Hiring #TeamLeader #POSOperations #FieldOperations #Leadership #FintechJobs #ServiceOperations


Team Leader - Operations

Greeting From benow HR Team 
Job Profile : Customer support Executive (Sales)

Location: Saki Naka

Totally WFO work 

About Us: Benow is a leading Fintech company specializing in Deviceless Transaction. We are committed to delivering high-quality solutions to our Merchants and fostering a dynamic work environment that encourages growth and success.
Job Description:
We are seeking a motivated and energetic Outbound Tele sales Representative to join our growing team. In this role, you will be responsible for contacting Merchants to present our services, generate sales opportunities, and meet sales targets.
Responsibilities:
Conduct outbound calls to Merchants to introduce our services.
Build and maintain strong, long-lasting customer relationships.
Explain features, benefits, and pricing accurately to Merchants.
Achieve monthly sales targets and goals.
Collaborate with team members to achieve better results.
Requirements:
Proven experience in outbound sales or Telesales role preferred.
Excellent communication and interpersonal skills.
Ability to effectively manage time and prioritize tasks.
Strong negotiation and skills.

Salary Up to 29000NTH + PF 

Language, hindi, Excellent English Telugu 
Opening: Male/Female Both can apply .
can apply Query WhatsApp & Call 7028890526
NOTE_ Kindly Share Your Resume And share This message in your WhatsApp groups

Thank you 
Abhishek Tiwari
Benow HR
7028890526


Telecaller Outbound

Greeting From benow HR Team 
Job Profile : Customer support Executive (Sales)

Location: Saki Naka

Totally WFO work 

About Us: Benow is a leading Fintech company specializing in Deviceless Transaction. We are committed to delivering high-quality solutions to our Merchants and fostering a dynamic work environment that encourages growth and success.
Job Description:
We are seeking a motivated and energetic Outbound Tele sales Representative to join our growing team. In this role, you will be responsible for contacting Merchants to present our services, generate sales opportunities, and meet sales targets.
Responsibilities:
Conduct outbound calls to Merchants to introduce our services.
Build and maintain strong, long-lasting customer relationships.
Explain features, benefits, and pricing accurately to Merchants.
Achieve monthly sales targets and goals.
Collaborate with team members to achieve better results.
Requirements:
Proven experience in outbound sales or Telesales role preferred.
Excellent communication and interpersonal skills.
Ability to effectively manage time and prioritize tasks.
Strong negotiation and skills.

Salary Up to 29000NTH + PF 

Language, hindi, Excellent English , Bengali . 
Opening: Male/Female Both can apply .
can apply Query WhatsApp & Call 7028890526
NOTE_ Kindly Share Your Resume And share This message in your WhatsApp groups

Thank you 
Abhishek Tiwari
Benow HR
7028890526


Saki Naka

Job Title: Merchant Support Executive (Inbound Process) Department: Merchant Support

Company Name : Benow

Location Mumbai (Saki Naka)

Payroll : On Roll

Salary Up to 29 NTH + PF + Medical

Shift: Rotational 

Job Summary:
The Merchant Support Executive will be the first point of contact for merchants using Be now’s platform. 
This role involves resolving queries, providing support for digital payment services, and ensuring a smooth experience for our merchant partners via inbound calls, emails, or chat.

Key Responsibilities:
•Handle inbound calls and messages from merchants regarding transaction issues, onboarding, platform usage, or payment reconciliation.
•Deliver prompt, accurate, and courteous support.
•Maintain up-to-date knowledge of Be Now’s products and services.
•Log all interactions in the CRM system accurately.
•Escalate unresolved issues to the appropriate departments while ensuring timely follow-up.
•Meet and exceed individual performance metrics including call quality, resolution time, and CSAT (Customer Satisfaction) scores.

Requirements:
•Graduate or equivalent degree.
•1–2 years of experience in a voice-based customer support or helpdesk role (fintech preferred).
•Strong verbal communication skills in English and Hindi (additional regional languages a plus).
•Basic technical understanding of UPI, digital payments, and mobile apps.
•Patience, empathy, and problem-solving mindset.
•Willingness to work in rotational shifts including weekends.

Benow HR 
Dhara Gajera
7048710703


Safed Pool

Job Title: Merchant Support Executive (Inbound Process)
Department: Merchant Support
Job Summary:
The Merchant Support Executive will be the first point of contact for merchants using Benow's platform. This role involves resolving queries, providing support for digital payment services, and ensuring a smooth experience for our merchant partners via inbound calls, emails, or chat.
Key Responsibilities:
* Handle inbound calls and messages from merchants regarding transaction issues, onboarding, platform usage, or payment reconciliation.
* Deliver prompt, accurate, and courteous support.
* Maintain up-to-date knowledge of Benow's products and services.
* Logall interactions in the CRM system accurately.
* Escalate unresolved issues to the appropriate departments while ensuring timely follow-up.
Requirements:
* Graduate or equivalent degree.
* -ayers of experience in a voice-based customer supportor helpdesk role
Strong verbal communication skills in English and Hindi (additional region anguages a plus
* Basic technical understanding of UPI, digital payments, and mobile apps.
* Patience, empathy, and problem-solving mindset.
* Willingness to work in rotational shifts including weekends


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Pine Labs Private Limited Jobs - 43 Verified Vacancies

State Stock Head

Service Manager

KAM Service Reletionship Manager

Client Relationship Manager

Key Account Manager

Inbound Customer Service Advisor

Customer Support Executive

Sales Officer

Senior Sales Manager

Team Leader - Operations

Telecaller Outbound

Telecaller Outbound

Customer Support Executive

Inbound Customer Service Advisor