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Intellihealth Solutions Private Limited

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I.I.T.Main Gate

Mumbai

I.I.T.Market

Role Overview:

The SME – Sales will act as a key link between the frontline telecalling team and sales
management. The role involves driving sales performance, managing team productivity, and
ensuring smooth operations in alignment with business objectives. This position closely
mirrors the responsibilities of a Team Leader (TL) in a BPO sales setup.

Key Responsibilities:
 Lead and manage a team of 20–30 telecallers to achieve daily and monthly sales targets.
 Monitor team performance through key metrics such as conversion rates, productivity,
and call quality.
 Demonstrate strong team management skills to maintain discipline, motivation, and
engagement.
 Plan and manage rosters to ensure adequate staffing and smooth workflow.
 Proactively manage shrinkage and attrition, ensuring minimal business disruption.
 Conduct regular training and upskilling sessions to improve sales effectiveness and
product knowledge.
 Motivate and coach team members to maintain high morale and consistent
performance.
 Ensure adherence to sales scripts, compliance, and quality standards.
 Be flexible to extend shifts or adjust work hours as per business requirements.
 Collaborate with internal stakeholders (Quality, Training, HR, and Operations) for
performance improvement and issue resolution.

Key Requirements:
 Education: Graduate (any discipline).
 Experience: 3–6 years in telesales/inside sales, with at least 1–2 years in a team
management or SME/TL role.
 Industry Preference: BPO sales process, telesales, or healthcare/insurance domain.

Skills:
 Strong understanding of sales processes and performance metrics.
 Strong team management and leadership abilities.
 Ability to perform effectively under sales pressure and dynamic business conditions.
 Strong Excel and analytical skills to monitor performance and drive insights.
 Excellent communication and people management skills.
 Proficiency in CRM tools and sales dashboards.
Attitude: Proactive, target-driven, and adaptable.


Subject Matter Expert- Telesales- ACOM

Johar Chowk

Job Summary We are seeking qualified pharmacists to join our Central Pharmacist Team, supporting batch master management in warehouse operations. The role involves batch data validation, inventory control, and ensuring compliance with pharmaceutical standards. Key Responsibilities ● Create and validate batch master data in ERP/WMS systems ● Ensure accuracy of batch details (batch no, expiry date, manufacturing date, salts,mrp etc.) ● Support batch-level inventory management and data reconciliation ● Ensure compliance with pharmaceutical and regulatory standards ● Coordinate with warehouse, quality, and supply chain teams Eligibility Criteria Qualification: D.Pharm / B.Pharm (mandatory) Experience: Minimum 3 years in a medicine store, hospital pharmacy, or e-pharmacy (as dispensing of medicine) Skills: ● Knowledge of pharmaceutical products, batches, inventory, and compliance. ● Basic understanding of ERP/WMS systems (preferred) ● Practical experience with physical medicines in a pharmacy, hospital, or e-pharmacy setup.


Pharmacist

Rashtrapati Bhavan

Britania Factory

Role Overview: The Logistics Executive will be responsible for ensuring smooth last-mile operations at the hub. This includes timely deliveries, effective rider management, accurate daily cash reconciliation, and performance tracking. The role requires strong operational discipline, people management skills, and comfort with data reporting and analysis.

Key Responsibilities

1. Last-Mile Operations
Manage end-to-end last-mile delivery operations for the hub.
Ensure timely dispatch and efficient route planning.
Oversee smooth execution of daily delivery schedules.


2. Team Management
Lead and manage the delivery rider team.
Monitor rider performance and productivity.
Resolve on-ground operational issues.
Provide regular guidance, feedback, and maintain discipline within the team.


3. Cash Handling & Reconciliation
Oversee daily cash collection from riders.
Ensure accurate daily cash reconciliation.
Maintain proper records as per company guidelines and processes.


4. Performance 
Monitoring & ReportingTrack and analyze daily, weekly, and monthly delivery performance metrics.
Monitor RTO rates and other key operational KPIs.
Identify performance gaps and implement corrective actions.
Drive continuous improvement in operational efficiency and customer satisfaction.


Required Skills & Qualifications
Minimum 2+ years of experience in logistics or a senior operations role, specifically in last-mile delivery.
Proven experience in managing delivery riders and handling cash reconciliation processes.
Strong understanding of local city routes and nearby areas.
Hands-on experience with daily/weekly/monthly performance reporting in logistics.
Good proficiency in MS Excel and Google Sheets.
Strong communication, problem-solving, and team management skills.



Jr./Sr. Logistics Executive (Delhi)

Faridabad

Photographer

Sonegaon

Ghat Road

Registered Pharmacist

Ahmedabad (Rural) District Court

Sarkhej Gam

L & T Gate No.6

Job Profile: Image Editor

Job Summary
We are hiring a detail-oriented Image Editor with strong knowledge of Adobe Photoshop (Mandatory). The candidate will be responsible for editing, retouching, and enhancing images as per company standards.

Key Responsibilities
Image editing, retouching & background removal
Color correction and image enhancement
Resizing and formatting images for digital platforms
Maintaining quality and meeting daily targets


Required Skills
Proficiency in Adobe Photoshop (Must-Have)
Basic knowledge of photo retouching and editing techniques
Good attention to detail
Ability to meet deadlines



Image Editor

Role & Responsibilities:

- Manage RTO (Return to Origin) and reverse logistics.
- Identify and highlight RTO transit damage cases to 3PL providers.
- Follow up with courier partners to ensure timely resolution.

Requirements:

- Proficiency in basic Excel.
- Good written communication skills.


Logistics Executive

Role: Pharmacist Customer Support || Health Advisor 
Type: Full-Time 
What You’ll Do: 
• Connect with patients and provide guidance on prescribed medicines
• Understand patient cases and explain medication usage clearly
• Suggest doctor-approved, cost-effective medicine alternatives
• Educate patients on health, diet, and lifestyle basics
• Build trust and ensure a positive patient experience 

Job Details:
• Working Hours: 9 hours/day | 6 days/week (Rotational Week-off)
• Shift Timings: Morning: 8:30 AM – 5:30 PM, Afternoon: 2:00 PM – 11:00 PM
• Salary: ₹22,200 (in-hand)
• Incentives: Performance-based rewards
• Shift Allowance: ₹1,500/month (afternoon shift)


Picker / Packer

The Logistics NDR Executive makes essential outbound calls to customers to confirm the final receipt status of medicine orders previously flagged for non-delivery
 (NDR). The primary goal is to confirm successful delivery, identify the root cause of the delivery issue, and facilitate immediate resolution or re-delivery.

Key Tasks
Outreach: Call customers to verify the status of delayed/failed medicine deliveries.
Resolution: Accurately determine if the delivery was received and resolve outstanding non-delivery reasons (e.g., reschedule, confirm address).
Reporting: Update the logistics tracking system with conversation details and final delivery status.




Customer Support Executive

Gandhi Nagar Mod

Goshala

College Square

Kolkata

Natibpur

Job Description:
Job Description: Delivery Executive (Runner)
Position: Delivery Executive (Runner)
Location: Dhulagarh Warehouse (Howrah), with daily pickups from vendors in Kolkata
Employment Type: Full-time, Fixed Salary
Company Overview:
Truemeds is a leading pharma retail company committed to efficient supply chain operations. Join our dynamic warehouse team to ensure timely medicine procurement and delivery.
Job Summary:
We are seeking a reliable Delivery Executive (Runner) to collect medicines from market vendors in Kolkata and deliver them to our Dhulagarh warehouse. This role involves 3 daily round trips (up and down) between Kolkata vendors and Dhulagarh. The position offers a fixed salary with statutory benefits including PF and ESI.
Key Responsibilities:
Pick up medicines and pharmaceutical products from assigned vendors in Kolkata markets on a daily basis.
Ensure safe, timely transport and delivery to Dhulagarh warehouse without damage or delays.
Verify order accuracy, quantities, and quality during pickup and handover.
Maintain vehicle cleanliness, perform basic checks, and report any maintenance issues.
Update delivery logs, obtain vendor receipts, and coordinate with warehouse team via phone/WhatsApp.
Adhere to traffic rules, company safety protocols, and pharma handling guidelines.
Assist with ad-hoc warehouse tasks as needed.

Qualifications & Requirements:
10th/12th pass (preferably); prior experience in delivery, logistics, or pharma supply chain preferred.
Valid two-wheeler/four-wheeler driving license with 2+ years of riding experience in Kolkata traffic.
Knowledge of Kolkata routes and Dhulagarh area.
Physically fit, reliable, and able to handle daily trips.
Basic literacy for logging and communication; smartphone proficiency for GPS/apps.
Immediate joiners preferred.

What We Offer:
Competitive fixed salary (negotiable based on experience).
Statutory benefits: PF, ESI, and paid leaves.
Fuel/vehicle allowance

Job Types: Full-time, Permanent

Benefits:
Provident Fund




Delivery Executive

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Intellihealth Solutions Private Limited Jobs - 14 Verified Vacancies

Subject Matter Expert- Telesales- ACOM

Pharmacist

Jr./Sr. Logistics Executive (Delhi)

Photographer

Registered Pharmacist

Registered Pharmacist

Image Editor

Logistics Executive

Pharmacist

Picker / Packer

Picker / Packer

Customer Support Executive

Picker / Packer

Delivery Executive