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Caterspoint Futuristic Foods

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Rashtrapati Bhavan

Ghitorni

Job Description: Regional Outlet Manager

Reporting Line
Reports to: Area Manager

Role Purpose: 
To oversee and manage the performance of a cluster of outlets within a specific region, ensuring operational excellence, COGS and wastage control, SOP compliance, and customer satisfaction.

Key Responsibilities
• Directly supervise Outlet Managers and Assistant Outlet Managers across the assigned region.
• Monitor outlet-level performance dashboards (sales, KPT, order accuracy, complaints, COGS, wastage).
• Consolidate daily/weekly performance reports from Outlet Managers before submission to Area Manager.
• Conduct regular regional audits to ensure hygiene, SOP compliance, stock accuracy, and service quality.
• Identify recurring operational gaps across outlets and drive CAPA implementation.
• Resolve escalations from Outlet Managers and support them in complaint closure.
• Monitor manpower availability and coordinate with HR to fill gaps within the region.
• Validate stock consumption vs sales accuracy (Supplynote vs Petpooja) at outlet level.
• Mentor Outlet Managers and prepare succession pipeline for Assistant Outlet Managers.

Deliverables
• Weekly consolidated regional report on outlet KPIs (sales, KPT, accuracy, complaints, COGS, wastage).
• Audit compliance reports for each outlet under the region.
• Timely complaint resolution reports and CAPA tracker for escalations.
• COGS variance for region maintained within ±2% of benchmark.
• Wastage ≤ 1.5% of sales across outlets in the region.
• Consumption accuracy variance ≤ 3% across outlets.
• Monthly manpower deployment summary with attrition updates.

Key Performance Indicators (KPIs)
• Order accuracy ≥ 98% across outlets in region.
• Average KPT ≤ 8 minutes across region.
• Complaint should be less than or equal to 0.8%.
• Regional audit compliance ≥ 90%.
• COGS variance within ±2% of target at regional level.
• Wastage ≤ 1.5% of sales across region.
• Consumption variance ≤ 3% (Supplynote vs Petpooja).
• Staff attrition ≤ 10% annually.

Tools / Systems Used
• Petpooja (outlet sales & consumption dashboards).
• Supplynote (consumption tracking, GRN validation, wastage logs).
• Complaint tracker (for regional escalations).
• Audit dashboards (SOP, hygiene compliance).
• Internal communication tools (Slack/Teams).

Cadence
• Daily: Review performance dashboards and escalated complaints from outlets.
• Daily: Verify consumption variance reports and stock accuracy across outlets.
• Weekly: Conduct structured audits for at least 2–3 outlets in the region.
• Weekly: Submit consolidated performance summary for region to Area Manager.
• Monthly: Prepare regional manpower report and training progress update.
• Quarterly: Conduct succession planning reviews for Outlet/Assistant Outlet Managers.

Glossary of KPI Terms
• KPT = Kitchen Preparation Time (order acceptance to ready-to-dispatch).
• SOP = Standard Operating Procedure.
• CAPA = Corrective and Preventive Action.
• SLA = Service Level Agreement.
• COGS = Cost of Goods Sold (actual cost of raw material consumption vs sales).


Regional Outlets Manager

Noida Sector 142

Company Name: Caterspoint- (Cloud Kitchen)
Job Description: Shift Manager
Location: Noida, Gurugram

Reporting Line Reports to: Assistant Outlet Manager

Role:
PurposeTo manage shift-level operations in the outlet, ensuring order accuracy, KPT, hygiene compliance, and smooth functioning of frontline staff. Acts as the primary supervisor during the shift and ensures operational KPIs are met consistently.
Key Responsibilities• Supervise day-to-day operations during assigned shifts, ensuring smooth functioning of the outlet.
• Monitor orders in Petpooja to ensure accuracy ≥ 98% and KPT ≤ 10 minutes.
• Conduct hygiene and safety checks at the beginning and during shifts; enforce SOP compliance.
• Supervise kitchen and packaging staff to ensure quality, portioning, and presentation standards are met.
• Check stock availability for the shift; coordinate with Assistant Outlet Manager for shortages.
• Record wastage and consumption variance; escalate issues >3% to Outlet Manager.
• Handle customer escalations during the shift and resolve on the spot where possible.
• Ensure accurate cash/billing reconciliation at end of the shift.
• Train and mentor new staff members on outlet SOPs and service standards.

Deliverables• Shift performance log (sales, KPT, order accuracy, complaints, wastage).
• Accurate shift-level stock/wastage reporting in Supplynote.
• Cash and billing reconciliation report at end of shift.
• Complaint resolution updates to Assistant Outlet Manager.
• Hygiene and SOP compliance checklist for shift coverage.

Key Performance Indicators (KPIs)• Order accuracy ≥ 98% during shift.
• KPT ≤ 10 minutes.
• Complaint resolution rate ≥ 95% within SLA.
• Hygiene/SOP audit score ≥ 90% at shift level.
• Wastage ≤ 1.5% of shift sales.
• Consumption variance ≤ 3%.
• Cash reconciliation accuracy = 100%.
• Staff attendance ≥ 95% during assigned shifts.

Tools / Systems Used• Petpooja (sales, order tracking, complaints).
• Supplynote (stock and wastage tracking).
• Complaint tracker (customer escalations).
• Audit dashboards (SOP/hygiene checks).
• Cash/billing reconciliation sheet.

Cadence• During Shift: Monitor order flow, KPT, and accuracy on Petpooja.
• During Shift: Enforce hygiene and SOP compliance.
• End of Shift: Submit performance log and cash reconciliation.
• Daily: Escalate complaints and wastage issues to Assistant Outlet Manager.
• Weekly: Participate in staff briefing and training sessions.
• Monthly: Support Outlet Manager in staff appraisals and audits.

Requirements:
• Qualifications:- Any Graduation 
• Experience:- Minimum 2-3 Years

Glossary of KPI Terms• KPT = Kitchen Preparation Time (order acceptance to ready-to-dispatch).
• SOP = Standard Operating Procedure.
• CAPA = Corrective and Preventive Action.
• SLA = Service Level Agreement.
• COGS = Cost of Goods Sold (actual cost of raw material consumption vs sales).



Shift Manager

Electrical Technician

Sector 29 Chandigarh

Sector 57 mohali

Job Summary:
We are seeking a detail-oriented and proactive Purchase Executive to manage procurement activities, maintain stock levels, handle vendor coordination, and support accounts-related documentation. The ideal candidate should have basic knowledge of MS Excel, good communication skills, and experience in purchasing and inventory management.

Key Responsibilities:
Manage end-to-end purchase processes including raising Purchase Orders (POs).
Identify, evaluate, and negotiate with vendors for best pricing and quality.
Maintain vendor database and build strong vendor relationships.
Monitor and maintain stock levels to ensure timely replenishment.
Coordinate with warehouse/store team for stock verification.
Track delivery schedules and ensure timely receipt of materials.
Handle purchase-related documentation and maintain proper records.
Coordinate with the accounts department for invoice verification and payment processing.
Prepare purchase reports and stock reports using MS Excel.
Assist in cost control and budgeting activities.


Required Skills & Qualifications:
Bachelor’s degree in commerce, Business Administration, or related field.
Basic knowledge of MS Excel (data entry, formulas, reports).
Good communication and negotiation skills.
Understanding of vendor management.
Knowledge of inventory/stock management.
Basic understanding of accounts and billing processes.
Strong organizational and time management skills.
Ability to work independently and in a team environment.

Experience:
1 –2 years of experience in procurement, purchasing, or supply chain (preferred).
Freshers with relevant skills may also apply.




Purchase Executive

Job Description – HR Recruiter 
Company: CatersPoint Futuristic Foods 
Experience Required: Fresherto 1 Year 
Work Days: Monday to Saturday 
Timings: 10:00 AM to 7:00 PM 
Hiring Email:recruitment@caterspoint.com 
Company Details: 
Caterspoint Futuristic Foods is a fast-growing cloud kitchen and food services brand based in South 
Delhi. We specialize in delivering high-quality, hygienic, and chef-crafted meals with strong focus on 
innovation, consistency, and customer satisfaction. With our expanding operations and modern 
approach to food production, we aim to provide excellenttaste, service, and a superior dining 
experience. 
Role Overview: 
We are looking for a motivated HR Recruiterto support our hiring needs for blue-collarroles. You will 
assist in sourcing, screening, coordinating interviews, and managing end-to-end recruitment 
processes for operational staff. 
Key Responsibilities: 
• Source candidates through job portals, field recruitment, referrals, and walk-ins 
• Screen profiles and coordinate interviews for blue-collar positions 
• Maintain candidate databases and tracking sheets 
• Support onboarding processes and documentation 
• Coordinate with operations teams for daily hiring requirements 
• Assist in scheduling, follow-ups, and joining formalities 
Skills Required: 
• Good communication and interpersonal skills 
• Ability to multitask in a fast-paced environment 
• Basic understanding of recruitment processes 
• Comfortable interacting with blue-collar workforce 
What We Offer: 
• Hands-on experience in high-volume hiring 
• Opportunity to learn core HR operations 
• Fast-paced work environment with growth potential


HR Recruiter

Subramanya Nagar

Bengaluru

Madiwala

Kitchen Helper
Job Title: commi 3
Job Summary: The Kitchen Helper assists with various tasks in the kitchen to ensure smooth operations and support the culinary team. This role involves basic food preparation, maintaining cleanliness, and assisting chefs and cooks with daily kitchen activities.
Key Responsibilities:
Food Preparation: Assist in preparing ingredients by washing, chopping, and measuring. Follow basic recipes and instructions provided by chefs.
Kitchen Cleanliness: Ensure the kitchen is clean and organized. Wash dishes, utensils, and kitchen equipment. Clean countertops, floors, and other surfaces regularly.
Inventory Management: Help with storing and organizing food supplies. Monitor stock levels and report shortages or spoilage to the kitchen manager.
Assisting Chefs: Support chefs and cooks by fetching ingredients, preparing garnishes, and executing basic cooking tasks.
Waste Management: Properly dispose of kitchen waste and manage recycling according to health and safety guidelines.
Compliance: Follow food safety and hygiene standards to ensure a safe working environment.

Qualifications:
High school diploma or equivalent (preferred).
Previous experience in a kitchen environment is a plus but not required.
Basic understanding of food safety practices.
Ability to work in a fast-paced environment.
Good communication and teamwork skills.

Physical Requirements:
Ability to stand for extended periods.
Ability to lift and carry heavy items (up to 50 lbs).

Chef
Job Title: Chef
Job Summary: The Chef is responsible for overseeing the kitchen operations, creating menus, and preparing high-quality dishes. This role involves managing kitchen staff, ensuring food safety, and maintaining a high standard of culinary excellence.
Key Responsibilities:
Menu Creation: Design and develop creative and appealing menus. Plan and adjust menus based on seasonality, customer preferences, and ingredient availability.
Food Preparation: Prepare and cook dishes to the highest standards. Oversee the preparation of ingredients and ensure consistency in taste and presentation.
Staff Management: Supervise and train kitchen staff, including sous chefs, line cooks, and kitchen helpers. Delegate tasks and provide guidance to ensure efficient kitchen operations.
Quality Control: Monitor food quality and presentation to ensure it meets the restaurant’s standards. Conduct regular taste tests and make adjustments as necessary.
Inventory and Ordering: Manage inventory levels, order supplies, and control food costs. Ensure proper storage and handling of ingredients to prevent waste.
Health and Safety Compliance: Adhere to health, safety, and sanitation regulations. Maintain a clean and organized kitchen environment.
Customer Interaction: Occasionally interact with customers to receive feedback and adjust dishes based on their preferences.

Qualifications:
Culinary degree or equivalent experience.
Proven experience as a chef or in a similar role in a high-volume kitchen.
Strong knowledge of cooking techniques and kitchen equipment.
Excellent leadership and communication skills.
Ability to manage multiple tasks and work under pressure.

Physical Requirements:
Ability to stand and work in a hot, fast-paced environment for extended periods.
Ability to lift and carry heavy items (up to 50 lbs).



Commi 3 And Kitchen Helper

Requirements: Analytical mindset, proficiency in Excel and Power BI.
Finance Officer
Benefits: PPO based on performance; competitive stipend, food facility
Duration: 4 to 6 months

Interested candidates can drop CV - priyanka@caterspoint.com


Supply Chain Management

Sohna Chowk Gurgaon

Company: Caterspoint

Job Title: Commi III – Kitchen Operations
Department: Operations (Kitchen)
Reporting To: Commi II / Outlet Manager
Work Location: Delhi, Noida, Ghaziabad, Gurugram
Experience Required: 6 months – 1 year (preferred)
Qualification: Basic culinary training / F&B production course preferred/ 10th pass

Position Summary (Role ka Purpose): Commi III kitchen operations ko support karta hai by proper food preparation, mise-en-place, cleaning aur Caterspoint ke quality & hygiene standards follow karke. Ye role kitchen execution ka base level hai jahan se candidate recipes, SOPs aur hygiene discipline seekh kar taste, cleanliness aur efficiency maintain karta hai.
Key Responsibilities1. Food Preparation & Production SupportRecipe sheet ke according cutting, chopping, portioning aur basic prep ka kaam karna.
Shift se pehle aur shift ke baad station ready rakhna – saara mise-en-place complete hona chahiye.
Training manual aur kitchen SOP ke according recipe aur portion size strictly follow karna.
Production time ke dauran Commi II aur CDP ko assist karna for smooth workflow.
Raw materials ka proper labeling, storage aur FIFO (First In First Out) follow karna.
2. Hygiene & SanitationFSSAI aur FSMS hygiene standards ka 100% compliance ensure karna.
Har batch ya shift ke baad workstation, utensils aur equipment properly clean karna.
Color-coded chopping boards ka correct use aur cleaning schedule follow karna.
Proper grooming maintain karna – gloves, apron, hairnet, shoes, trimmed nails mandatory.
Outlet Manager ke saath daily hygiene checks mein participate karna.
3. Operational DisciplineAgar koi shortage, damage ya deviation ho to immediately Commi II ya Manager ko inform karna.
Daily prep log aur consumption records accurately maintain karna.
Rush hours ke dauran timely dispatch ke liye team ko support karna aur KPT delay avoid karna.
Opening, mid-shift aur closing ke liye shift checklist strictly follow karna.
4. Coordination & TeamworkPackaging team, helper aur delivery staff ke saath proper coordination rakhna.
Senior staff ke instructions follow karna aur fellow Commis ke saath cooperation dikhana.
Daily briefing aur training sessions attend karna jo Outlet Manager ya Trainer conduct kare.
5. Learning & GrowthProduct training aur assessment programs mein actively participate karna.
Menu ke different categories ke recipes aur product specifications seekhna.
Consistent performance aur hygiene compliance ke through Commi II promotion ke liye readiness dikhana.
Key Deliverables / Performance StandardsRecipe adherence ≥ 98% as per SOP
Portion variance ≤ 2%
FIFO compliance 100%
Hygiene audit score ≥ 90%
Prep time accuracy 100% as per production plan
Waste generation ≤ 1% of food cost
Attendance & punctuality ≥ 95%
Grooming & discipline 100% compliance
Tools / Systems UsedKitchen SOP sheets
FSMS hygiene checklist
Prep log sheets
Supplynote (material receipt & consumption entry ke liye)
Labeling tools aur temperature logs
Cadence / Reporting FrequencyStation Prep Checklist – Har shift (Outlet Manager)
Hygiene Audit – Daily (ROM / QA Auditor)
FIFO & Label Check – Daily (Commi II / CDP)
Training Attendance – Weekly (Trainer / Field Manager)
Product Recertification – Monthly (Training Team)

Growth PathCommi III → Commi II → Commi I
Behavioural Competencies (Required Behaviour)Discipline aur hygiene ko seriously follow karna
Seekhne ki willingness aur adaptability
Hierarchy ka respect aur teamwork mindset
Consistency aur accountability
Communication aur attitude Caterspoint ke operational values ke according hona



Commis (Commi 1 / 2 / 3)

Job Description – Packaging Executive
Job Location- Delhi, Noida, Gurgaon, Ghaziabad
Purpose:
Role ka Objective)Packaging Executive ka main role yeh ensure karna hai ki saare customer orders sahi, hygienic aur company ke SOPs & brand standards ke according pack ho.Yeh role directly customer satisfaction se linked hai, kyunki sahi packaging se order accuracy badhti hai, errors kam hote hain aur hygiene maintain hoti hai.

Key Responsibilities (Main Responsibilities)Saare orders SOP ke according pack karna, jisme correct items, accompaniments aur branding include ho.
Dispatch se pehle QC (Quality Check) karna.
Puri shift ke dauran packaging station ki safai aur hygiene maintain karna.
Packaging material ka use FIFO (First In First Out) ke hisaab se karna taaki wastage na ho.
Agar packaging material ki koi shortage ho, toh turant Senior Packaging Executive ko inform karna.
Shift Manager aur Senior Packaging Executive ke instructions follow karna, especially priority ya bulk orders ke liye.
Ensure karna ki branding items (labels, cutlery, seals, etc.) har order me properly lage ho.
Deliverables (Expected Output)Error-free packaging, koi item missing ya wrong na ho.
Packaging station par zero hygiene issues.
Packaging material ka accurate use with minimum wastage.
Shortages ya issues ka real-time escalation.
Requirements (Eligibility)Qualification: 12th Pass
Experience: Minimum 1–2 years
KPIs / Measurables (Performance Parameters)Order Accuracy: ≥ 98%
Packaging Error Rate: ≤ 1%
Packaging Station Hygiene Score: ≥ 95%
Wastage: Issued stock ka ≤ 1%

Cadence (Daily / Weekly Work Flow)Start of Shift:
Packaging station set-up karna
Stock check karna
Hygiene compliance ensure karna

During Shift:
Har order ka QC karna
SOPs follow karna
Shortage ya issue turant escalate karna

End of Shift:
Packaging station clean karna
Senior Packaging Executive ke saath stock reconciliation
Wastage report karna

Weekly:
SOP refresher training attend karna
Feedback sessions me participate karna
Tools & SystemsPetpooja: Order details aur accompaniments check karne ke liye
Supplynote: Packaging material tracking ke liye (senior roles ke through monitored)
Glossary (Simple Terms)QC: Dispatch se pehle Quality Check
FIFO: First In, First Out – purana stock pehle use karna
SOP: Standard Operating Procedure



Packaging Executive

Graphic Designer Intern
Looking to start your career in Graphic Design & Creative Content and work on real-time brand campaigns at Caterspoint?
We are looking for a creative intern who can bring ideas to life through design.

🔹 Good knowledge of Photoshop & Canva
🔹 Familiarity with AI design tools
🔹 Assist in creating social media creatives & branding assets
🔹 Understanding of design trends & visual storytelling
🔹 Creative mindset with attention to detail

📌 Who should apply?
Freshers or interns with creative skills, design knowledge, and a willingness to learn and grow with Caterspoint.

📩 Interested?
Please share your updated CV & portfolio at mosozhiini@caterspoint.com
 🚀


Graphic Design Intern

Handle day to day work of Kitchen area, dusting, Clerical work


Store Helper

Pantry ka kaam karna hoga, Dusting, cleaning karna hoga, Washroom ka safai karna hoga


Housekeeping Boy

Samaspur T Point Gurgaon

Job Description-Kitchen Helper 
About Us: Caterspoint delivers Hand-Crafted comfort food at your door-steps. A concept of Innovative and Guilt-free Products with a wide range of options to choose from.

Job Location – Delhi NCR/Gurugram
Job type - Full time(work from office)
Shift Timing- Rotational
Recuirements:

As a “Kitchen Helper” you will be working along with a dynamic team of culinary enthusiasts. Your major role will be to organize prepare and organize food items. The major job responsibilities involve: 
Mise Planning Assistance: Assist in the Mise Planning according to recipes and specifications of the food items. 
Cleaning and Sanitizing: Clean and Sanitize kitchen equipment, fruits and vegetables and workstations. 
Understanding FIFO, FEFO and MRD: As a kitchen helper, you must have an understanding of FIFO, FEFO and MRD processes.
Receiving and Storing Deliveries: Receive and store deliveries, checking for accuracy in the quantity and quality of the product. 
Inventory Organization : Organize store inventory, ensuring proper stock rotation method i.e. FIFO (first-in-first-out) and FEFO (first-expire-first-out). 
Assist with Equipment and Deep Cleaning: Assisting the chefs and KST staff in carrying out equipment and deep cleaning processes as per the process laid out. 
Quality and Safety: Collaborate with the kitchen team to uphold high standards of quality and presentation.
Recipe and Product Knowledge: Alongside, the kitchen helper will be required to work on the recipe or product knowledge as well. 
Additional Duties: Perform other duties as assigned to support the smooth operation of the kitchen. Follow and adhere to safety and hygiene regulations.


Education Qualification- 10th Pass
Experience- 0-1 Years



Kitchen Helper

Company: Caterspoint Futuristic Foods
Experience Required: Fresher to 6 Months
Work-days: Monday to Saturday
Timings: 10:00 AM – 7:00 PM
Hiring Email: Kritika@caterspoint.com
Contact: 9821957476

Company Details: CatersPoint Futuristic Foods is a fast-growing cloud kitchen and food services brand based in South Delhi. We specialize in delivering high-quality, hygienic, and chef-crafted meals with a strong focus on innovation, consistency, and customer satisfaction. With expanding operations and a modern approach to food production, we aim to provide excellent taste, service, and a superior dining experience.
Role Overview:We are looking for a motivated HR Intern to support our hiring needs for blue-collar roles. The intern will assist in sourcing, screening, coordinating interviews, and managing end-to-end recruitment processes for operational staff.
Key Responsibilities: •
 Source candidates through job portals, field recruitment, referrals, and walk-ins
Screen candidate profiles and coordinate interviews for blue-collar positions
Maintain candidate databases and recruitment tracking sheets
Support onboarding processes and employee documentation
Coordinate with operations teams for daily hiring requirements
Assist in interview scheduling, follow-ups, and joining formalities

Skills Required: •
 Good communication and interpersonal skills
Ability to multitask in a fast-paced environment
Basic understanding of recruitment processes
Comfortable interacting with blue-collar workforce

What We Offer: •
 Hands-on experience in high-volume hiring
Opportunity to learn core HR operations
Fast-paced work environment with growth potential



HR Intern

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