Store Manager

Job description:

Job Title : Store Manager – Premium Saree Retail

Experience Required: 5–8 Years (Premium Saree / Ethnic Wear Retail Preferred)

Employment Type: Full-time | Permanent

Role Overview

We are seeking an experienced and business-driven Store Manager to lead end-to-end operations of our premium saree showroom. The role is responsible for sales growth, team leadership, customer experience, and operational excellence, ensuring the store consistently delivers a luxury retail experience.

The ideal candidate has strong knowledge of silk sarees, bridal sales, and retail chain, with the ability to manage large teams and achieve aggressive sales targets.

Key Responsibilities

Sales & Business Growth

• Drive daily, monthly, and seasonal sales targets through effective floor management.
• Personally handle high-value customers, bridal appointments, and bulk orders.
• Plan and execute festive, wedding-season, and promotional sales strategies.
• Analyse sales performance, conversion ratios, and average bill value to improve results.

Team Leadership & People Management

• Lead, train, and motivate floor managers, sales executives, billing staff, and support teams.
• Ensure strong product knowledge, selling skills, and service etiquette across the team.
• Manage staff scheduling, attendance, productivity, and performance reviews.
• Maintain discipline, grooming standards, and customer-first culture.

Customer Experience & Brand Standards

• Ensure every customer receives a premium, personalized shopping experience.
• Handle escalations, complaints, and feedback with professionalism.
• Maintain visual merchandising, saree displays, and showroom ambience as per brand standards.

Operations & Inventory Control

• Oversee stock planning, inward/outward movement, and inventory accuracy.
• Coordinate with warehouse and HO for replenishment, fast-moving styles, and bridal stock.
• Ensure compliance with billing processes, POS accuracy, and store SOPs.
• Maintain statutory, audit, and operational records as required.

Reporting & Coordination

• Submit daily and monthly sales, stock, and manpower reports to management.
• Coordinate with marketing, HR, and operations teams for smooth store functioning.

Qualifications & Skills

• 5–8 years of experience as a Store Manager / Senior Floor Manager in premium saree or ethnic wear retail.
• Strong knowledge of silk sarees (Kanchipuram, bridal, soft silk, zari quality, motifs).
• Proven leadership skills with experience managing large retail teams.
• Excellent customer-handling and negotiation skills.
• Strong business acumen and target-driven mindset.
• Fluent in local language + English (Hindi is an added advantage).
• Willingness to work on weekends and during peak festive seasons.

What We Offer

• Opportunity to lead high-performing flagship stores in key cities.
• Exposure to bridal and high-value clientele.
• Performance-based growth and leadership opportunities.
• Stable and professional retail environment.

We look forward to discussing how your skills and experiences align with the role and our company's goals. Should you need to reschedule or have any questions, please feel free to contact us at [Samuel Arumugam HR - 9962396546]

Thank you, and we look forward to meeting you.

Greetings from Wedtree

Benefits:

• Food provided
• Health insurance
• Provident Fund