ATM Operation

Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route Leader Pick-up cash based on bank wise indent and denomination Prepare cash receipt and take approval from Route Leader Complete allocated site visits for loading or EOD on daily basis Resolve the FLM (First Level Maintenance) issues within TAT Punch all the required entries in Android device timely and accurately such as withdrawal, loading, EOD, FLM Punch the counter entry in CBS and submit the same to Route Leader Inform Route Leader in case of any issue and enter the same in Android device Submit the return cash to vault, in cases when loading could not happen due to unavoidable circumstances Prepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route Leader Coordinate with the Reports team, as required, for mandatory customer reports