Telesales Executive

Job Overview

• Position Title: Telecaller / Inside Sales Executive
• Location: Vasai, Maharashtra (In-office)
• Employment Type: Full-Time

About the Company

Our Client is a trusted pioneer in designing and manufacturing cGMP-compliant processing machinery for the pharmaceutical, API, cosmetics, and chemical industries. We build high-performance systems ranging from ointment plants and syrup manufacturing vessels to fluid bed dryers and multi-mills.

Key Responsibilities

• Lead Generation: Make outbound calls to potential industrial clients, contractors, and pharmaceutical manufacturers to generate business inquiries.
• Product Explanation: Briefly explain our processing equipment catalog (such as mixing vessels, granulators, and coating pans) to prospective buyers.
• Client Coordination: Follow up on previous discussions, answer preliminary product queries, and set up appointments or technical calls for the senior sales engineering team.
• Database Management: Update call logs, customer specifications, and interaction records accurately in the company’s CRM or spreadsheet systems.
• Target Achievement: Work toward daily and weekly calling quotas and lead conversion targets.

Requirements & Qualifications

• Experience: 0 to 2 years of experience in telecalling, BPO, or industrial/B2B inside sales.
• Language Skills: Professional proficiency in English, Hindi, and Marathi.
• Computer Literacy: Basic knowledge of MS Office (Word, Excel) and internet navigation.
• Soft Skills: Active listening, clear telephone etiquette, and a convincing interpersonal approach.