Sales Executive

About the Role

We are looking for a proactive Sales Executive to acquire new B2B customers, convert enquiries into orders and grow repeat business for our T-shirt and garment range. This role involves calling, WhatsApp follow-ups and customer visits.

Key Responsibilities

New Customer Acquisition

• Identify and approach garment brands, printers, wholesalers, resellers, corporate buyers and bulk purchasers.
• Generate leads through calling, online research, referrals and field visits.
• Introduce SRS Fabrics, understand customer requirements and share relevant catalogues and pricing.
• Follow up consistently to convert prospects into active customers.

Sales & Order Conversion

• Handle incoming enquiries through calls, WhatsApp and online platforms.
• Understand requirements for products, quantities, colours, sizes, printing and delivery.
• Prepare quotations and negotiate within company-approved pricing and payment terms.
• Confirm order details and coordinate with the internal team for processing.
• Follow up on payments according to company policy.

Customer Relationships & Repeat Business

• Maintain regular contact with existing customers and generate repeat orders.
• Reconnect with inactive customers and identify new requirements.
• Keep customers informed about stock availability, new products and price changes.
• Coordinate the resolution of customer concerns and provide timely updates.

Field Sales & Market Development

• Plan and conduct visits to potential and existing customers.
• Identify new markets and business opportunities.
• Share customer feedback, competitor pricing and market requirements with management.

Reporting & Coordination

• Maintain accurate records of leads, calls, visits, quotations and follow-ups in the company’s CRM or sales tracker.
• Coordinate with accounts, stock and dispatch teams for order fulfilment.
• Track pending enquiries and orders, and provide daily sales updates.
• Achieve agreed sales and customer acquisition targets.

Candidate Requirements

• Preferably 1–3 years of experience in B2B sales.
• Experience in garments, textiles, printing or wholesale preferred.
• Good communication, negotiation and follow-up skills.
• Comfortable with cold calling, WhatsApp communication and field visits.
• Basic knowledge of Excel, email and sales tracking tools.
• Self-motivated, organised and accountable for results.

Salary: Based on experience and capability.

Incentives: Performance-based, as per company policy.