Receptionist / Front Office Executive

Job Summary:

We are looking for a smart, organized, and customer-focused Front Office Executive to manage patient reception, billing, collections, and daily cash/account reconciliation. The ideal candidate should possess excellent communication skills, basic computer knowledge, and the ability to handle financial transactions accurately.

• Key ResponsibilitiesWelcome and assist patients in a professional and courteous manner.
• Register patients and maintain accurate records in the laboratory software.
• Generate bills and collect payments through Cash, UPI, Card, and Bank Transfer.
• Issue payment receipts and maintain billing accuracy.
• Reconcile daily collections and prepare the Daily Collection Report.
• Deposit daily cash collections into the designated bank account or accounts department
• Maintain cash book and ensure proper documentation of all financial transactions.
• Coordinate with the Accounts Department for daily collection reconciliation and report submission.
• Handle appointment scheduling, telephone calls, and patient inquiries.
• Maintain confidentiality of patient and financial information.
• Ensure the reception area is organized and provides excellent customer service.
• EligibilityBachelor's Degree in Commerce, Business Administration, or any Graduate.
• 1–3 years of experience in Front Office, Billing, Cash Handling, or Customer Service.
• Basic knowledge of MS Office (Excel & Word) and billing software.
• Good communication skills in Tamil; English knowledge is an added advantage.
• Required SkillsExcellent communication and interpersonal skills.
• Accuracy in billing and cash handling.
• Basic accounting and reconciliation knowledge.
• Strong organizational and time management skills.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Salary & BenefitsAttractive Salary (Based on Experience)
• Performance Incentives
• Career Growth Opportunities
• Friendly Work Environment

Interested candidates may send their resume or contact us for an interview.