Voice & Non-Voice Call Center Agent
Fm Tech
Voice & Non-Voice Call Center Agent
Fm Tech
Thane
₹18,000 - ₹55,000 monthly
Fixed
₹18000 - ₹55000
Earning Potential
₹55,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
76 applicants
Benefits include: PF, Health Insurance, 5 working days, One-way cab
Job Description
Handle inbound/outbound calls for order queries, returns, refunds, and product information.
Provide quick and accurate resolutions while ensuring high customer satisfaction.
Maintain proper documentation of interactions in CRM systems.
Must have good communication skills, basic computer knowledge, and a customer-first approach.
Job role
Work location
Thane, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 48 years
Gender
Any gender
About company
Name
Fm Tech
Address
Thane, Maharashtra, India
Job posted by Fm Tech
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