Telesales Executive

We are seeking an enthusiastic and results-driven Tele calling Executive to generate qualified leads, engage potential customers, and schedule appointments for the sales team. The ideal candidate should possess excellent communication skills, a persuasive personality, and a customer-focused approach.

Key Responsibilities

• Make outbound calls to prospective customers from the company's database.
• Introduce company projects and explain features, pricing, and offers.
• Generate quality leads for the sales team.
• Schedule site visits and appointments with interested customers.
• Follow up with prospective clients through calls, WhatsApp, SMS, and email.
• Maintain accurate customer records in CRM software.
• Handle customer inquiries professionally and resolve basic queries.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Coordinate with the sales team regarding customer appointments.
• Collect customer feedback and update the management regularly.
• Ensure high standards of customer service and professionalism.

Required Qualifications

• Graduate in any discipline (12th Pass with relevant experience may also apply).
• 1–3 years of experience in tele calling, customer service, or sales.
• Experience in Real Estate, Banking, Insurance, or BPO will be preferred.

Required Skills

• Excellent communication skills in English, Hindi, and regional language(s).
• Strong convincing and negotiation skills.
• Good listening and interpersonal skills.
• Basic computer knowledge (MS Office, CRM, Internet).
• Ability to handle objections and convert inquiries into appointments.
• Positive attitude and target-oriented approach.
• Good time management and organizational skills.