Telecaller

Key Responsibilities

• Make outbound sales calls to Canadian/other international business prospects following the provided scripts and campaign guidelines.
• Qualify leads, identify decision‑makers, uncover customer pain points, and present tailored broadband solutions.
• Handle objections professionally, secure appointments or approvals, and close sales or schedule follow‑ups.
• Accurately record call activity, outcomes, and customer details in the CRM.
• Coordinate with installation, billing, and technical teams to ensure smooth handovers.
• Meet or exceed daily/weekly sales and activity targets while maintaining high quality and compliance standards.

Who We’re Looking For:

• Strong verbal English communication skills and clear phone manners.
• Comfortable working night shift hours (7:00 PM – 5:00 AM)
• Sales‑oriented mindset with good objection‑handling and closing skills.
• Minimum qualification: HSC (12th pass) or equivalent.
• Freshers with strong communication skills are welcome; experienced B2B outbound sales/telemarketing candidates are preferred.
• Comfortable following scripts and adapting language for professional, polite Canadian phone manners.
• Basic computer literacy and experience using CRM systems are assets.