Telecaller

TELECALLERCompany Name: Moonstone Hammock

Job Title: Telecaller

Job Type: Full-Time

Job SummaryMoonstone Hammock is looking for a confident and result-oriented Telecaller to handle customer calls, generate leads, maintain customer data, and support business development activities

• Key ResponsibilitiesMake a minimum of 80 calls per day to prospective and existing customers.
• Explain company services, offers, and packages to potential clients.
• Follow up with leads and interested customers.
• Maintain and update customer information, call records, follow-ups, and lead status in an Excel sheet or CRM software.
• Ensure accurate data entry and timely reporting.
• Generate leads and identify potential business opportunities.
• Handle customer queries professionally.
• Achieve daily calling targets and assigned performance goals.
• Required Skills & QualificationsGood verbal communication and interpersonal skills.
• Basic knowledge of MS Excel or CRM software.
• Good convincing, negotiation, and follow-up skills.
• Ability to maintain customer data accurately.
• Target-oriented approach with a positive attitude.
• Prior telecalling or sales experience will be preferred.

Shift TimingsEmployees will be assigned one of the following shifts:

• Morning Shift: 9:00 AM – 5:00 PM
• Evening Shift: 5:00 PM – 12:00 AM

Shift allocation will be as per company requirements.

Salary Structure Component Salary Basic Salary ₹15,000 per month Salary with Incentives Up to ₹25,000+ per month Note: Incentives will be performance-based and linked to the achievement of assigned targets, as per company policy.

• Performance Expectations Minimum 80 calls per working day.
• Accurate maintenance of customer data and call records.
• Timely follow-ups with leads.
• Professional communication with customers.
• Achievement of assigned targets to qualify for performance incentives.

Company Name: Moonstone Hammock

Office Address: 424 – Centura Square IT Park, Wagle Estate, Thane West.