Inside Sales Manager

About the Role

We are looking for a customer-focused and target-oriented Property RM to join our Inside Sales team.

The Property RM will work from the office and handle customers who have already enrolled in a plan through the Supply RM team. These enrolled customers will be transferred to the Property RM, who will understand their property requirements, suggest suitable properties, manage follow-ups and drive the customer towards a successful property deal.

Key Responsibilities

• Connect with customers who have already enrolled in a plan through the Supply RM team.

• Understand customer requirements including location, budget, property type, preferences and timelines.

• Build a strong relationship with customers throughout the property search journey.

• Suggest relevant properties based on customer requirements.

• Explain property details, features, pricing and other relevant information.

• Handle customer queries, concerns and objections throughout the sales process.

• Conduct regular follow-ups and keep customers engaged.

• Coordinate with internal teams to provide suitable property options.

• Drive customers towards property visits and subsequent transaction stages wherever applicable.

• Negotiate effectively and work towards converting opportunities into successful property deals.

• Take ownership of the customer journey from lead allocation to deal closure.

• Maintain accurate lead, customer, follow-up and sales information in the CRM.

• Achieve daily, weekly and monthly sales and conversion targets.

• Ensure a strong customer experience throughout the sales journey.

Requirements & Qualifications

• Any Graduate / Post Graduate preferred.

• Experience in Inside Sales, Property Sales, Real Estate, B2C Sales or Telesales preferred.

• Excellent verbal communication and interpersonal skills.

• Strong customer-handling and relationship-management skills.

• Ability to understand requirements and recommend suitable property options.

• Strong negotiation, persuasion, objection-handling and closing abilities.

• Comfortable working in a target-driven environment.

• Strong follow-up and lead-management skills.

Full Time | Work From Office (WFO) | Mumbai - Thane | 6-Day Work Week NoBroker.com

• Familiarity with CRM systems and sales processes.

• Self-motivated, persistent and result-oriented. Key Success Measures

• Enrolled-lead-to-property-visit conversion.

• Property deal closures.

• Daily and monthly sales target achievement.

• Customer follow-up and conversion rate.

Languages English, Hindi and Regional Language