Customer Service Representative

Platinumone Business Services Limited

Thane West, Thane

₹22,000 - ₹26,000 monthly

Fixed

₹22000 - ₹26000

Earning Potential

₹26,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

24 applicants

Benefits include: PF, ESI (ESIC)

Job Description


Customer Service Representative

Company: PlatinumOne

💰 Salary: ₹22,000 – ₹26,000 / month

🎯 Incentives: ₹2,000 performance-based


Key Responsibilities :

  1. Handle inbound & outbound customer calls
  2. Resolve customer queries and provide accurate support
  3. Maintain call records and ensure customer satisfaction


Eligibility :

  1. 12th pass / Graduate
  2. Good communication skills (Hindi & English)
  3. Basic computer knowledge
  4. Experienced only can apply


Key Requirements :

  1. Minimum 6 months of experience in BPO / tele calling / tele sales (any industry)
  2. Excellent spoken English and Hindi; Versant score 4 or above is mandatory
  3. Strong persuasion and customer engagement skills
  4. Comfortable working in a high-volume calling environment
  5. Basic knowledge of CRM or lead management tools is a plus.


Why Join Us?

  1. Fixed salary + assured incentives
  2. Growth opportunities
  3. Professional work environment


Job role

Work location

PlatinumOne Business Services Limited, Road Number 16/Z, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Customer service, Good Communication Skills, Telecalling - Customer Service, Customer support, Outbound calling, Customer handling, Inbound calling, Blended process, Inbound process, Customer care, Customer service management, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Platinumone Business Services Limited

Address

PlatinumOne Business Services Limited, Road Number 16/Z, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra, India

Job posted by Platinumone Business Services Limited

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