Customer Care Executive

Mars Consultancy Firm
Thane West, Thane
₹16,000 - ₹55,000 monthly*

Fixed

₹16,000 - ₹50,000

Average Incentives*

₹5,000

Earning Potential

₹55,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

6 applicants

6 applicants

Job Description

*WE ARE HIRING FOR BLENDED PROCESS* 


⏹️ *LOBs* - *NSAT Inter Nodal & Global Fare Forwarding* 

⏹️ *Location* - Thane

➡️ *Process - Blended - 80% email, 20% voice*

➡️ *Criteria* - 6 months to 1 year logistics experience mandatory

➡️ *Qualification* - Graduation mandatory


*Hiring Now:– Backend*

*UPDATED JD*

📍 *Ghansoli, Navi Mumbai*

We are hiring for a pure Backend role to handle money transfer queries smoothly and professionally.

*Requirements:*

• HSC pass

• 1+ year of international  experience

• Excellent communication skills

• C1 candidate preferred

• Comfortable with 24/7 shifts and 2 rotational offs

*Salary:* Up to ₹34,000 in-hand

*Role Highlights:*

• Pure Backend process

• Best-in-industry compensation


✡️Hiring for US Logistics process Backend Process -Thane Location - Work from office

*THANE LOCATION*

*DOJ - immediate joining*

➡️ Rounds : HR- Ops-Amcat

➡️Quality: B2

➡️ Requirements:

Graduate Mandatory with any customer service experience 

Comms skill - Excellent 

➡️Salary - 30k in hand

➡️Shifts: 24*7 rotational shifts (strictly follow IBU boundaries)

➡️Week offs: 5 days of working. Any 2 Rotational week offs


*WORK FROM OFFICE* - Thane Location

GDS process - Experience - HSC/Grads with at least 2-3 years of extensive GDS knowledge and experience in travel domain, experience in Amadeus/Sabre mandatory 

Good Communication skills 

Shifts - 24*7 rotational

Week off - 2 rotational week offs

Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms)

Salary- up to 50k in hand, depending on last drawn salary


Job description

Money Transfer Process (Customer Service) Blended

Location: Ghansoli

* Pure Customer Service role

* HSC with minimum 6 months experience

* Salary up to 41k in hand

* 24/7 shifts with 2 rotational offs

* Good communication skills required


Healthcare Blended

location - goregaon

salary - 30 to 45k

US Rotational Shift

5 days working 2 Rotational Week off

1 Way Transport Facility


Hiring for Banking

* Banking Customer Service

* Shift: US shift

* Week off: 2 rotataional off

* Location: Thane/ Malad

* Salary: Upto 35K to 41k in hand depend on last drawn salary and 1.25 lakh retention bonus

* One way transport and One way centralized pick up

* HSC with 6 month International BPO experience

* Excellent Communication skills

* All interview rounds Virtual


First party collections for a renowned bank in USA

Salary range : upto 38k in-hand, depending on exp and last drawn.

Rotational week offs (twice in a week)

Shifts - 6pm to 3am/8pm to 5am (rotational)

Transport provided - home drop and centralised pick up.

Perks - unlimited incentives, two weekly offs and just two rotational shifts.



Hiring Medical Billing (WFO) | Thane

Position: Customer Support Voice (International)

Rotational Shifts |Rotational Week Offs

Excellent English Communication (B2)

Salary: Up to ₹30,000 In-Hand


TELECOM- VOICE/CHAT PROCESS

Level 1: ₹18,000 ₹22,000

Level 2: ₹23,000 ₹32,000(For candidates with 02 years of BPO experience)

Additional Benefits:

Monthly Incentives: ₹2,750

Travel Allowance: ₹1,750

Overtime: ₹0 ₹10,000

Quarterly Incentives: ₹0 ₹18,000 (Performance-based)


TELECOM PROCESS - AIROLI

20100 CTC

350 Esic deduction

1600 Transport deduction

18150 Inhand + 4000 Night shift allowance

22150 total In hand salary+ Client incentives

Home pickup and Home drop

Medical insurance upto 3 Lakhs

Shift Time : First login 4:30 pm

Last login 1:30 am (in between any 9hr shift)


Healthcare Voice Process

Location : Thane

Job Title : SR.Customer Service Representative Voice Process

Salary : Up to 38k-45k net take home

Employment Type : Full-time, Immediate Joiners Preferred.

Working Days : 5 days a week with 2 rotational week-offs

Shift Timing : 24/7 rotational shifts

Qualifications :

HSC or Graduate with Minimum 6 months of experience or above in an international BPO.


CHAT PROCESS

Excellent Communication Mandatory

Process: Website International Chat Support

Salary: ₹4 LPA

Joining Bonus: 25K

Typing Speed: Minimum 40 WPM

Location: Navi Mumbai

Eligibility

* 6+ Months International BPO OR 1+ Year Domestic BPO

* Tech/Sales experience preferred, but not mandatory

* Immediate Joiners Only

* Good English Communication

* Strong Typing & Customer Handling Skills


*UK Telecom*

Location: Airoli, Mumbai

Work Mode: Work from Office (From Day 1)

Shift: Uk shift , last shift till 230am

Working Days: 5 days/week (any 2 weekly offs)

Working Hours: 10 hours/day (including breaks)

Process: Inbound Voice Telecom (70-80 calls/day)

Transport: 2-way cab provided

Compensation & Benefit

Salary: Up to ₹50,000 net/month (CTC up to ₹6.5 LPA

Monthly incentives upto 12k on an avg basis of performance,

Eligibility Criteria

Education: Undergraduate / Graduate

Experience:

Minimum 1-year international voice BPO experience (mandatory)

OR 1-year international voice experience (on paper) with excellent communication skills


*US telecom*

Job Highlights

Location: Vikhroli, Mumbai

Work Mode: Work from Office (From Day 1)

Shift: (US Shift)

Working Days: 5 days/week (any 2 weekly offs)

Working Hours: 10 hours/day (including breaks)

Process: Inbound Voice Telecom (70-80 calls/day)

Transport: 2-way cab provided

Compensation & Benefits

Salary: Up to ₹50,000 net/month (CTC up to ₹6.5 LPA)

Monthly average incentives upto 12k pm (this is the average and can go higher basis of performance.)

Joining Bonus: ₹50,000 (50% credited in 2nd month's salary and remaining 50% will be credited in the 6th month's salary)

Eligibility Criteria

Education: Undergraduate / Graduate

Experience:

Minimum 1-year international voice BPO experience (mandatory)

OR 1-year international voice experience (on paper) with excellent communication skills



CONTACT NO --- 8828304357

EMAIL ID == aira.marsconsultancy@gmail.com

Job role

Work location
Work location38, Rd Number 11, Ambika Nagar No 3, Thane West, Thane, Maharashtra 400604, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsBlended process, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameMars Consultancy Firm
Address
Address38, Rd Number 11, Ambika Nagar No 3, Thane West, Thane, Maharashtra 400604, India
Job posted by Mars Consultancy Firm

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You can expect a minimum salary of 16,000 INR and can go up to 55,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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